Objective

Ensure the glass entry of the retail facility is maintained to the highest standards of cleanliness and hygiene, enhancing the aesthetic appeal and ensuring safety for all visitors.

Quick Reference

  • Facility Type: Retail
  • Space: Glass Entry
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-R-GE-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Remove all visible dirt, smudges, and fingerprints from glass surfaces.
  • Sanitise glass surfaces to ensure hygiene standards are met.
  • Clean and polish glass to a streak-free finish.
  • Ensure surrounding frames and handles are free from dust and grime.
  • Dispose of any rubbish collected during cleaning in designated rubbish bins.

Method

  1. Inspect the glass entry for any visible dirt, smudges, or fingerprints.
  2. Use a colour-coded cleaning cloth and appropriate glass cleaner to wipe down the glass surfaces.
  3. Apply a sanitising solution to the glass and allow it to sit for the recommended contact time.
  4. Polish the glass using a microfibre cloth to achieve a streak-free finish.
  5. Wipe down surrounding frames and handles with a damp cloth to remove dust and grime.
  6. Dispose of any collected rubbish in the designated rubbish bins.

Equipment

  • Colour-coded cleaning cloths
  • Glass cleaner
  • Sanitising solution
  • Microfibre cloth
  • Cleaning trolley
  • Rubbish bin

Quality Criteria

Performance Level Criteria
Excellent Glass surfaces are completely free of smudges, fingerprints, and streaks. Frames and handles are spotless and free from dust. No visible rubbish or debris present.
Good Minor smudges or streaks may be visible upon close inspection. Frames and handles are mostly clean with minimal dust. No visible rubbish or debris present.
Pass Noticeable smudges or streaks are present but do not significantly detract from the overall appearance. Frames and handles have some dust. No visible rubbish or debris present.
Fail Significant smudges, fingerprints, or streaks are visible. Frames and handles are dusty or grimy. Visible rubbish or debris is present.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality