Objective

To maintain a clean, hygienic, and professional environment in the Manager’s Office within an industrial facility, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.

Quick Reference

  • Facility Type: Industrial
  • Space: Manager's Office
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-I-MO-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dust all surfaces including desks, shelves, and electronic equipment.
  • Vacuum carpets and rugs.
  • Mop hard floors using appropriate cleaning solutions.
  • Wipe and sanitise all touchpoints such as door handles, light switches, and telephones.
  • Empty rubbish bins and replace liners.
  • Clean windows and glass surfaces to remove smudges and fingerprints.
  • Ensure air vents are free from dust and debris.
  • Maintain cleanliness of office furniture and fixtures.

Method

  1. Prepare the cleaning trolley with colour-coded cleaning cloths and appropriate cleaning agents.
  2. Dust all surfaces using a microfibre cloth, starting from higher surfaces and working downwards.
  3. Vacuum carpets and rugs thoroughly, paying attention to corners and under furniture.
  4. Mop hard floors with a neutral pH cleaner, ensuring no residue is left.
  5. Wipe and sanitise all touchpoints using a disinfectant solution.
  6. Empty rubbish bins, replace liners, and dispose of waste according to facility protocols.
  7. Clean windows and glass surfaces with a glass cleaner and squeegee.
  8. Inspect and clean air vents using a vacuum with a brush attachment.
  9. Check all furniture and fixtures for dust and stains, cleaning as necessary.

Equipment

  • Microfibre cloths (colour-coded)
  • Vacuum cleaner with HEPA filter
  • Mop and bucket with neutral pH cleaner
  • Disinfectant solution
  • Glass cleaner and squeegee
  • Cleaning trolley
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free from dust and stains; carpets are vacuumed with no visible debris; floors are spotless with no residue; all touchpoints are sanitised; windows and glass surfaces are streak-free; air vents are clean; rubbish bins are empty and clean.
Good Minor dust on high surfaces; carpets are mostly clean with minimal debris; floors have slight residue; most touchpoints are sanitised; windows and glass have minor streaks; air vents have minimal dust; rubbish bins are emptied but not cleaned.
Pass Noticeable dust on surfaces; carpets have visible debris; floors have visible residue; some touchpoints are missed; windows and glass have noticeable streaks; air vents have visible dust; rubbish bins are not emptied.
Fail Heavy dust accumulation; carpets are dirty with significant debris; floors are sticky or dirty; touchpoints are not sanitised; windows and glass are dirty; air vents are clogged; rubbish bins are overflowing.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality