Objective

To maintain a clean, safe, and hygienic office area within an industrial facility, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.

Quick Reference

  • Facility Type: Industrial
  • Space: Office Area
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-I-OA-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”,”NEN 2075:2011″]

Scope of Work

  • Dusting of all horizontal surfaces including desks, shelves, and window sills.
  • Vacuuming of carpeted areas and spot cleaning as necessary.
  • Mopping of hard floor surfaces using appropriate cleaning solutions.
  • Sanitising of high-touch surfaces such as door handles, light switches, and telephones.
  • Emptying and sanitising rubbish bins and replacing liners.
  • Cleaning and polishing of glass surfaces and mirrors.
  • Ensuring all cleaning activities are conducted using a colour-coded cleaning system to prevent cross-contamination.

Method

  1. Prepare the cleaning trolley with all necessary equipment and supplies, ensuring compliance with colour-coded cleaning systems.
  2. Dust all horizontal surfaces using a microfibre cloth, starting from the highest point and working downwards.
  3. Vacuum carpeted areas thoroughly, paying special attention to corners and edges.
  4. Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
  5. Sanitise high-touch surfaces with a disinfectant spray and microfibre cloth.
  6. Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
  7. Clean glass surfaces with a glass cleaner and lint-free cloth, ensuring no streaks are left.

Equipment

  • Microfibre cloths
  • Vacuum cleaner with HEPA filter
  • Mop and bucket with wringer
  • Cleaning trolley
  • Colour-coded cleaning cloths and mops
  • Disinfectant spray
  • Glass cleaner
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free from dust and marks; floors are spotless and dry; no streaks on glass; no rubbish or odours present; high-touch surfaces are sanitised and visibly clean.
Good Minor dust on less accessible surfaces; floors are clean with minimal marks; glass surfaces have minor streaks; rubbish bins are empty and clean; high-touch surfaces are mostly sanitised.
Pass Noticeable dust on surfaces; floors have visible marks; glass surfaces have visible streaks; some rubbish present; high-touch surfaces are inconsistently sanitised.
Fail Significant dust accumulation; floors are dirty and wet; glass surfaces are heavily streaked; rubbish bins are full or odorous; high-touch surfaces are not sanitised.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality