Objective

To maintain a clean, hygienic, and safe administration area within the industrial facility, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.

Quick Reference

  • Facility Type: Industrial
  • Space: Administration
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-I-A-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dusting of all surfaces including desks, chairs, and shelves.
  • Vacuuming of carpeted areas and spot cleaning as necessary.
  • Mopping of hard floors using appropriate cleaning solutions.
  • Sanitising of high-touch areas such as door handles, light switches, and telephones.
  • Emptying and sanitising rubbish bins.
  • Cleaning and polishing of glass surfaces and mirrors.
  • Ensuring all cleaning activities are performed using colour-coded cleaning systems to prevent cross-contamination.

Method

  1. Begin by dusting all surfaces using a microfibre cloth to capture dust and allergens.
  2. Vacuum carpeted areas using a HEPA-filter vacuum cleaner to ensure air quality standards are met.
  3. Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
  4. Sanitise high-touch areas with a disinfectant approved by the Therapeutic Goods Administration (TGA).
  5. Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
  6. Clean glass surfaces with a streak-free glass cleaner and polish with a lint-free cloth.

Equipment

  • Microfibre cloths
  • HEPA-filter vacuum cleaner
  • Colour-coded mops and buckets
  • Neutral pH floor cleaner
  • TGA-approved disinfectant
  • Streak-free glass cleaner
  • Lint-free polishing cloths

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and smudges; floors are spotless with no residue; high-touch areas are sanitised and free of fingerprints; rubbish bins are clean and odour-free; glass surfaces are crystal clear with no streaks.
Good Minor dust on high surfaces; floors are clean with minimal residue; high-touch areas are mostly sanitised; rubbish bins are clean with slight odour; glass surfaces have minor streaks.
Pass Visible dust on surfaces; floors have some residue; high-touch areas are partially sanitised; rubbish bins have noticeable odour; glass surfaces have visible streaks.
Fail Heavy dust accumulation; floors are dirty with significant residue; high-touch areas are unsanitised; rubbish bins are overflowing and odorous; glass surfaces are heavily streaked.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality