Objective

Ensure the highest level of cleanliness and infection control in the drug store area of a healthcare facility, adhering to Australian cleaning standards and practices.

Quick Reference

  • Facility Type: Healthcare Facility
  • Space: Drug Store
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-HF-DS-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA CIMS-GB”,”AS/NZS 4187:2014″]

Scope of Work

  • Dust all surfaces including shelves, counters, and displays.
  • Sanitise all high-touch areas such as door handles, taps, and payment terminals.
  • Vacuum and mop all floors using a colour-coded system to prevent cross-contamination.
  • Empty and sanitise rubbish bins.
  • Clean and sanitise all glass surfaces and mirrors.
  • Ensure all cleaning activities comply with infection control guidelines.

Method

  1. Prepare the cleaning trolley with appropriate colour-coded cloths and cleaning agents.
  2. Dust all surfaces using a microfibre cloth to capture dust particles.
  3. Sanitise high-touch areas with a hospital-grade disinfectant.
  4. Vacuum floors using a HEPA-filter vacuum cleaner to minimise airborne particles.
  5. Mop floors with a neutral detergent and appropriate sanitiser.
  6. Empty rubbish bins and replace liners, ensuring bins are sanitised.
  7. Clean glass surfaces with a streak-free glass cleaner.

Equipment

  • Colour-coded microfibre cloths
  • Hospital-grade disinfectant
  • HEPA-filter vacuum cleaner
  • Neutral detergent
  • Sanitiser
  • Streak-free glass cleaner
  • Cleaning trolley

Quality Criteria

Performance Level Criteria
Excellent All surfaces are visibly clean and free of dust. High-touch areas are sanitised and free of smudges. Floors are spotless and dry. No rubbish is present, and bins are sanitised. Glass surfaces are streak-free.
Good Minor dust on less accessible surfaces. High-touch areas are mostly sanitised. Floors are clean with minimal marks. Rubbish bins are emptied and mostly sanitised. Glass surfaces have minor streaks.
Pass Noticeable dust on surfaces. High-touch areas show some smudges. Floors have visible marks. Rubbish bins are emptied but not sanitised. Glass surfaces have visible streaks.
Fail Surfaces are dusty. High-touch areas are visibly dirty. Floors are dirty and wet. Rubbish bins are full or not sanitised. Glass surfaces are heavily streaked.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality