Objective

To maintain a clean, safe, and visually appealing Memorial Garden in a government building, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.

Quick Reference

  • Facility Type: Government Building
  • Space: Memorial Garden
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-GB-MG-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Remove rubbish and debris from garden areas and pathways.
  • Sanitise seating areas and handrails.
  • Dust and wipe down memorial plaques and statues.
  • Sweep and mop pathways to remove dirt and stains.
  • Clean and sanitise water features and fountains.
  • Ensure all rubbish bins are emptied and cleaned.
  • Maintain cleanliness of garden furniture and fixtures.

Method

  1. Inspect the area for rubbish and debris, and remove using appropriate tools.
  2. Use a colour-coded cleaning system to sanitise seating areas and handrails with a suitable disinfectant.
  3. Dust memorial plaques and statues with a microfibre cloth, ensuring no residue is left.
  4. Sweep pathways with a broom, followed by mopping with a neutral pH cleaner.
  5. Clean water features using a non-abrasive cleaner, ensuring no algae or build-up is present.
  6. Empty rubbish bins, replace liners, and clean the interior and exterior of bins.
  7. Wipe down garden furniture with a damp cloth and sanitise as needed.

Equipment

  • Colour-coded cleaning cloths and mops
  • Microfibre dusters
  • Broom and dustpan
  • Neutral pH cleaner
  • Disinfectant
  • Rubbish bags
  • Cleaning trolley

Quality Criteria

Performance Level Criteria
Excellent All areas are spotless with no visible dirt, debris, or stains. All surfaces are sanitised and free of smudges. Water features are clear and free of algae.
Good Minor dirt or debris present in less than 5% of the area. Surfaces are mostly clean with minimal smudges. Water features are mostly clear.
Pass Noticeable dirt or debris in less than 10% of the area. Some smudges on surfaces. Water features have minor build-up.
Fail Significant dirt or debris in more than 10% of the area. Surfaces are visibly dirty or unsanitised. Water features have visible algae or build-up.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality