Objective

To ensure the Briefing Room in the Government Building is maintained to the highest cleaning standards, ensuring a safe, hygienic, and presentable environment for all users.

Quick Reference

  • Facility Type: Government Building
  • Space: Briefing Room
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-GB-BR-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”,”NEN 2075:2011″]

Scope of Work

  • Dust all horizontal surfaces including tables, chairs, and window sills.
  • Vacuum all carpeted areas and spot clean stains.
  • Mop hard floors using a neutral detergent.
  • Sanitise all high-touch surfaces including door handles, light switches, and remote controls.
  • Empty rubbish bins and replace liners.
  • Clean and polish glass surfaces and mirrors.
  • Check and refill hand sanitiser dispensers.

Method

  1. Prepare the cleaning trolley with all necessary supplies and equipment.
  2. Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
  3. Vacuum carpets thoroughly, paying special attention to corners and edges.
  4. Mop hard floors with a neutral detergent, ensuring no excess water is left on the floor.
  5. Sanitise high-touch surfaces using a disinfectant spray and a clean cloth.
  6. Empty rubbish bins, replace liners, and ensure bins are clean and odour-free.
  7. Clean glass surfaces with a glass cleaner and a lint-free cloth.
  8. Check hand sanitiser dispensers and refill as necessary.

Equipment

  • Microfibre cloths
  • Vacuum cleaner with HEPA filter
  • Mop and bucket with neutral detergent
  • Disinfectant spray
  • Glass cleaner
  • Lint-free cloths
  • Cleaning trolley
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free from dust and marks; carpets are spotless; no odours present; all high-touch surfaces are sanitised; glass surfaces are streak-free; bins are empty and clean.
Good Minor dust on less accessible surfaces; carpets have no visible stains; faint odours may be present; most high-touch surfaces are sanitised; minor streaks on glass; bins are empty but may have minor marks.
Pass Noticeable dust on surfaces; some carpet stains visible; noticeable odours; some high-touch surfaces missed; visible streaks on glass; bins are not emptied or have visible marks.
Fail Heavy dust accumulation; multiple carpet stains; strong odours present; high-touch surfaces not sanitised; glass surfaces are dirty; bins are overflowing or dirty.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality