Objective

To ensure the hallway in the government building is maintained to the highest standards of cleanliness and hygiene, providing a safe and welcoming environment for all users.

Quick Reference

  • Facility Type: Government Building
  • Space: Hallway
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-GB-H-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA CIMS-GB”,”NEN 2075:2011″]

Scope of Work

  • Dust all horizontal surfaces including ledges, skirting boards, and window sills.
  • Vacuum all carpeted areas and mats.
  • Mop hard floors using a damp mop and appropriate cleaning solution.
  • Wipe down walls and doors to remove marks and fingerprints.
  • Clean and sanitise high-touch areas such as door handles, light switches, and handrails.
  • Empty rubbish bins and replace liners.
  • Ensure all cleaning activities comply with Australian workplace health and safety requirements.

Method

  1. Prepare the cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cleaning systems are used to prevent cross-contamination.
  2. Begin by dusting all horizontal surfaces using a microfibre cloth.
  3. Vacuum carpeted areas thoroughly, paying special attention to corners and edges.
  4. Mop hard floors with a damp mop, using a neutral pH cleaning solution suitable for the floor type.
  5. Wipe down walls and doors with a damp cloth to remove any visible marks.
  6. Sanitise high-touch areas using a disinfectant spray and cloth.
  7. Empty rubbish bins, replace liners, and ensure bins are clean and odour-free.
  8. Conduct a final inspection to ensure all tasks are completed to the required standard.

Equipment

  • Microfibre cloths
  • Vacuum cleaner
  • Mop and bucket
  • Neutral pH cleaning solution
  • Disinfectant spray
  • Colour-coded cleaning cloths
  • Cleaning trolley
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent No visible dust or debris on any surfaces; floors are spotless with no streaks; all high-touch areas are sanitised and free of marks; bins are empty and odour-free.
Good Minor dust on less accessible surfaces; floors are clean with minimal streaks; high-touch areas are mostly sanitised; bins are empty but may have slight odour.
Pass Visible dust on some surfaces; floors have noticeable streaks; some high-touch areas missed; bins are emptied but not cleaned.
Fail Significant dust and debris on surfaces; floors are dirty and streaked; high-touch areas are not sanitised; bins are full or have strong odour.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality