Objective

To ensure the training room in the government building is maintained to the highest cleaning standards, ensuring a safe, hygienic, and presentable environment for all users.

Quick Reference

  • Facility Type: Government Building
  • Space: Training Room
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-GB-TR-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dust all surfaces including desks, chairs, and equipment.
  • Vacuum carpeted areas and spot clean stains.
  • Mop hard floors with appropriate cleaning solution.
  • Sanitise high-touch surfaces such as door handles, light switches, and remote controls.
  • Empty rubbish bins and replace liners.
  • Clean and sanitise whiteboards and other presentation equipment.
  • Ensure windows and glass surfaces are free of smudges and fingerprints.
  • Check and refill hand sanitiser dispensers.

Method

  1. Prepare the cleaning trolley with all necessary supplies, ensuring colour-coded cloths and mops are used to prevent cross-contamination.
  2. Begin by dusting all surfaces using a microfibre cloth, starting from the highest points and working downwards.
  3. Vacuum all carpeted areas thoroughly, paying special attention to corners and under furniture.
  4. Mop hard floors using a neutral pH cleaner, ensuring no excess water is left on the floor.
  5. Sanitise high-touch areas using a disinfectant spray and a clean cloth.
  6. Empty rubbish bins, replace liners, and dispose of waste according to local regulations.
  7. Clean glass surfaces with a glass cleaner and a lint-free cloth.
  8. Check hand sanitiser dispensers and refill as necessary.

Equipment

  • Microfibre cloths (colour-coded)
  • Vacuum cleaner
  • Mop and bucket (colour-coded)
  • Disinfectant spray
  • Glass cleaner
  • Cleaning trolley
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and marks; floors are spotless with no stains; all high-touch areas are sanitised; bins are empty and clean; glass surfaces are streak-free.
Good Minor dust on high surfaces; floors are clean with minimal stains; most high-touch areas are sanitised; bins are emptied; glass surfaces have minor smudges.
Pass Noticeable dust on surfaces; floors have visible stains; some high-touch areas are missed; bins are emptied but not clean; glass surfaces have visible smudges.
Fail Significant dust accumulation; floors are dirty with multiple stains; high-touch areas are not sanitised; bins are full or overflowing; glass surfaces are dirty.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality