Objective

Ensure the pharmacy area within the transportation hub is maintained to the highest standards of cleanliness and hygiene, adhering to Australian cleaning and health regulations.

Quick Reference

  • Facility Type: Transportation Hub
  • Space: Pharmacy
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-TH-P-02

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”,”AS/NZS 4801:2001″]

Scope of Work

  • Dust all surfaces including shelves, counters, and display units.
  • Sanitise all high-touch areas such as door handles, taps, and payment terminals.
  • Vacuum and mop all floor surfaces using appropriate cleaning solutions.
  • Empty and sanitise rubbish bins, replacing liners as needed.
  • Clean and sanitise all glass surfaces including windows and display cases.
  • Ensure all cleaning activities comply with infection control guidelines.

Method

  1. Begin by dusting all surfaces using a microfibre cloth to capture dust particles.
  2. Sanitise high-touch areas with a hospital-grade disinfectant, ensuring contact time as per manufacturer’s instructions.
  3. Vacuum floors using a HEPA-filtered vacuum cleaner to minimise airborne particles.
  4. Mop floors with a neutral pH cleaner, ensuring no residue is left behind.
  5. Empty rubbish bins, sanitise the interior, and replace liners.
  6. Clean glass surfaces with a streak-free glass cleaner, using a squeegee for large areas.

Equipment

  • Microfibre cloths
  • Hospital-grade disinfectant
  • HEPA-filtered vacuum cleaner
  • Neutral pH floor cleaner
  • Rubbish bin liners
  • Streak-free glass cleaner
  • Squeegee

Quality Criteria

Performance Level Criteria
Excellent All surfaces are visibly clean and free of dust. High-touch areas are sanitised with no visible residue. Floors are spotless with no streaks or marks. Rubbish bins are odour-free and sanitised. Glass surfaces are crystal clear with no streaks.
Good Minor dust on less accessible surfaces. High-touch areas are mostly sanitised. Floors have minimal streaks. Rubbish bins are clean with slight odour. Glass surfaces have minor streaks.
Pass Noticeable dust on surfaces. High-touch areas are partially sanitised. Floors have visible streaks. Rubbish bins have noticeable odour. Glass surfaces have visible streaks.
Fail Heavy dust accumulation. High-touch areas are not sanitised. Floors are dirty with significant marks. Rubbish bins are overflowing and odorous. Glass surfaces are dirty with significant streaks.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality