Objective

To ensure the shower facilities at the transportation hub are maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for all users.

Quick Reference

  • Facility Type: Transportation Hub
  • Space: Shower Facilities
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-TH-SF-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Thorough cleaning and sanitising of all shower cubicles, including walls, floors, and fixtures.
  • Cleaning and sanitising of all taps, showerheads, and handles.
  • Removal of rubbish and replenishment of consumables such as soap and paper towels.
  • Cleaning and polishing of mirrors and glass surfaces.
  • Dusting and wiping of all surfaces, including benches and shelves.
  • Emptying and sanitising of rubbish bins.
  • Inspection and cleaning of drains to prevent blockages and odours.
  • Use of colour-coded cleaning systems to prevent cross-contamination.

Method

  1. Prepare the cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cloths and mops are used.
  2. Remove all rubbish and dispose of it in the designated rubbish bins.
  3. Spray and wipe all surfaces with a suitable sanitising solution, paying special attention to high-touch areas such as taps and handles.
  4. Scrub shower floors and walls with a non-abrasive cleaner, ensuring all soap scum and grime are removed.
  5. Rinse all surfaces thoroughly with clean water and dry with a clean cloth.
  6. Polish mirrors and glass surfaces with a glass cleaner to remove streaks and smudges.
  7. Replenish all consumables, ensuring dispensers are clean and functioning correctly.
  8. Inspect and clean drains, ensuring they are free from debris and odours.

Equipment

  • Cleaning trolley with colour-coded cleaning cloths and mops.
  • Sanitising solutions and non-abrasive cleaners.
  • Glass cleaner and polishing cloths.
  • Rubbish bags and bin liners.
  • Personal protective equipment (PPE) including gloves and masks.

Quality Criteria

Performance Level Criteria
Excellent All surfaces are spotless and sanitised, with no visible dirt, grime, or watermarks. Consumables are fully stocked, and bins are empty and sanitised. No odours present.
Good Surfaces are clean with minimal watermarks or smudges. Consumables are mostly stocked, and bins are empty. No strong odours present.
Pass Surfaces are generally clean but may have some watermarks or smudges. Consumables are available but may need replenishment soon. Mild odours may be present.
Fail Surfaces are visibly dirty or stained. Consumables are depleted, and bins are full. Strong odours are present.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality