Objective
Ensure the chiller room in the retail facility is maintained to the highest standards of cleanliness and hygiene, adhering to Australian cleaning and safety standards.
Quick Reference
- Facility Type: Retail
- Space: Chiller Room
- Frequency: Daily
- Responsible Role: Cleaning Team Member
- Standard Code: ANCMF-AU-R-CR-04
Service Level
[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”,”NEN 2075:2011″]
Scope of Work
- Remove all visible debris and rubbish from the floor and surfaces.
- Sanitise all high-touch surfaces including door handles, light switches, and control panels.
- Mop the floor using a colour-coded system to prevent cross-contamination.
- Wipe down all shelving and storage units with a suitable cleaning agent.
- Ensure all drains are clear and free from blockages.
- Check and clean air vents to ensure proper air circulation.
- Dispose of all rubbish in designated rubbish bins.
Method
- Begin by removing all visible debris and rubbish from the floor and surfaces, placing them in the appropriate rubbish bins.
- Use a sanitising solution to wipe down all high-touch surfaces, ensuring thorough coverage.
- Mop the floor with a colour-coded mop and bucket system, using a disinfectant solution suitable for chiller environments.
- Wipe down shelving and storage units with a cleaning agent, ensuring no residue is left behind.
- Inspect and clear any blockages in drains, ensuring they are free-flowing.
- Clean air vents with a vacuum or damp cloth to remove dust and debris.
- Ensure all rubbish is disposed of in the designated bins and replace bin liners as needed.
Equipment
- Colour-coded mop and bucket
- Sanitising solution
- Microfibre cloths
- Vacuum cleaner with HEPA filter
- Rubbish bins and liners
- Protective gloves
- Safety goggles
Quality Criteria
| Performance Level | Criteria |
|---|---|
| Excellent | All surfaces are visibly clean and free from debris; no odours present; high-touch surfaces are sanitised; floors are spotless with no residue; air vents are dust-free. |
| Good | Surfaces are mostly clean with minor debris; no strong odours; high-touch surfaces are mostly sanitised; floors have minimal residue; air vents have minimal dust. |
| Pass | Surfaces have some visible debris; slight odours present; high-touch surfaces are partially sanitised; floors have some residue; air vents have some dust. |
| Fail | Surfaces are visibly dirty; strong odours present; high-touch surfaces are not sanitised; floors are dirty with visible residue; air vents are clogged with dust. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality