Objective

Ensure the Water Tank Room in the retail facility is maintained to the highest standards of cleanliness and hygiene, adhering to Australian cleaning quality standards.

Quick Reference

  • Facility Type: Retail
  • Space: Water Tank Room
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-R-WTR-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dust all surfaces including pipes, tanks, and ledges.
  • Sanitise all high-touch surfaces such as door handles and light switches.
  • Mop floors using a colour-coded system to prevent cross-contamination.
  • Remove rubbish and replace bin liners.
  • Wipe down walls and equipment with appropriate cleaning agents.
  • Inspect and clean drains to prevent blockages and odours.

Method

  1. Prepare the cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cloths and mops are used.
  2. Dust all surfaces from top to bottom, using a damp cloth to capture dust effectively.
  3. Sanitise high-touch areas with a disinfectant spray, allowing appropriate dwell time for effectiveness.
  4. Mop the floor using a neutral detergent, ensuring all areas are covered and excess water is removed.
  5. Empty rubbish bins, replace liners, and ensure bins are clean and odour-free.
  6. Wipe down walls and equipment with a suitable cleaning solution, ensuring no residue is left.
  7. Inspect drains for cleanliness and remove any debris to prevent blockages.

Equipment

  • Colour-coded cleaning cloths and mops
  • Cleaning trolley
  • Neutral detergent
  • Disinfectant spray
  • Dusting cloths
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are visibly clean and free of dust, dirt, and marks. No odours present. High-touch areas are sanitised and dry. Floors are spotless and dry. Bins are empty and clean.
Good Surfaces are mostly clean with minor dust or marks. No strong odours. High-touch areas are sanitised. Floors are clean with minimal water spots. Bins are empty.
Pass Surfaces have some dust or marks. Mild odours may be present. High-touch areas are mostly sanitised. Floors have some water spots. Bins are not overflowing.
Fail Surfaces are visibly dirty. Strong odours present. High-touch areas are not sanitised. Floors are wet or dirty. Bins are overflowing or dirty.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality