Objective

Ensure the try-on area in retail facilities is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for customers.

Quick Reference

  • Facility Type: Retail
  • Space: Try-On Area
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-R-TA-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dust all surfaces including shelves, mirrors, and seating areas.
  • Vacuum carpets and rugs to remove dirt and debris.
  • Mop hard floors using appropriate cleaning solutions.
  • Sanitise all high-touch surfaces such as door handles, mirrors, and seating.
  • Empty and clean rubbish bins, replacing liners as needed.
  • Ensure all cleaning activities are conducted using colour-coded cleaning systems to prevent cross-contamination.

Method

  1. Begin by dusting all surfaces using a microfibre cloth to capture dust and allergens.
  2. Vacuum carpets and rugs thoroughly, ensuring all corners and edges are reached.
  3. Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
  4. Sanitise high-touch areas with a disinfectant spray, allowing appropriate contact time for effectiveness.
  5. Empty rubbish bins, clean with a disinfectant wipe, and replace liners.
  6. Conduct a final inspection to ensure all areas meet the quality criteria.

Equipment

  • Microfibre cloths
  • Vacuum cleaner with HEPA filter
  • Mop and bucket with neutral pH cleaner
  • Disinfectant spray and wipes
  • Colour-coded cleaning tools
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are visibly clean and free from dust and smudges; carpets and rugs show no signs of dirt or debris; floors are spotless with no streaks; all high-touch areas are sanitised and free from fingerprints; rubbish bins are empty and clean.
Good Minor dust on surfaces; carpets and rugs have minimal debris; floors have slight streaks; high-touch areas are mostly sanitised; rubbish bins are emptied but may have slight residue.
Pass Noticeable dust on surfaces; visible debris on carpets and rugs; floors have visible streaks; high-touch areas are partially sanitised; rubbish bins are emptied but not cleaned.
Fail Surfaces are dusty and smudged; carpets and rugs have significant debris; floors are dirty and streaked; high-touch areas are not sanitised; rubbish bins are full or dirty.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality