Objective

To ensure the electric vehicle charging area in retail facilities is maintained to the highest standards of cleanliness, safety, and hygiene, providing a welcoming and safe environment for users.

Quick Reference

  • Facility Type: Retail
  • Space: Electric Vehicle Charging
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-R-EVC-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA CIMS-GB”,”NEN 2075:2011″]

Scope of Work

  • Dusting and wiping of all charging stations and surrounding surfaces.
  • Sanitising of high-touch areas including charging handles and screens.
  • Removal of rubbish and debris from the area.
  • Mopping of hard surfaces to remove dirt and stains.
  • Cleaning of signage and information boards.
  • Inspection and cleaning of adjacent pathways and parking bays.

Method

  1. Use a colour-coded cleaning system to prevent cross-contamination.
  2. Begin by dusting and wiping down all surfaces with a microfibre cloth.
  3. Sanitise high-touch areas using an approved disinfectant.
  4. Collect and dispose of all rubbish in designated rubbish bins.
  5. Mop floors with a neutral pH cleaner, ensuring no residue is left.
  6. Inspect and clean signage using a glass cleaner for clarity.

Equipment

  • Microfibre cloths
  • Colour-coded cleaning buckets and mops
  • Approved disinfectant and sanitiser
  • Rubbish bags
  • Glass cleaner
  • Cleaning trolley

Quality Criteria

Performance Level Criteria
Excellent All surfaces are spotless, no visible dust or debris, high-touch areas are sanitised, floors are streak-free, and signage is clear and legible.
Good Minor dust or smudges on surfaces, high-touch areas mostly sanitised, minimal floor streaks, signage mostly clear.
Pass Noticeable dust or smudges, some high-touch areas missed, visible floor streaks, signage legible but not clear.
Fail Significant dust or debris, high-touch areas not sanitised, floors dirty or sticky, signage unclear or unreadable.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality