Objective

Ensure the window display area in retail facilities is clean, sanitised, and visually appealing to enhance customer experience and comply with Australian cleaning standards.

Quick Reference

  • Facility Type: Retail
  • Space: Window Display
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-R-WD-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA CIMS-GB”]

Scope of Work

  • Remove all visible dirt, dust, and debris from window surfaces.
  • Sanitise window glass to remove smudges, fingerprints, and streaks.
  • Dust and wipe down window frames and sills.
  • Clean and sanitise any display items within the window area.
  • Ensure all cleaning activities comply with Australian workplace health and safety requirements.

Method

  1. Prepare the cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cleaning systems are used to prevent cross-contamination.
  2. Use a microfibre cloth to dust window frames and sills.
  3. Apply a suitable glass cleaner to the window surface and wipe with a squeegee, ensuring no streaks are left.
  4. Sanitise the window glass with an appropriate sanitising solution.
  5. Inspect the window display for any remaining dirt or smudges and repeat cleaning if necessary.
  6. Dispose of any rubbish in the designated rubbish bin and ensure the area is tidy.

Equipment

  • Microfibre cloths
  • Squeegee
  • Glass cleaner
  • Sanitising solution
  • Colour-coded cleaning cloths
  • Cleaning trolley
  • Rubbish bin

Quality Criteria

Performance Level Criteria
Excellent Windows are completely free of dirt, smudges, and streaks; frames and sills are dust-free; display items are spotless and sanitised.
Good Minor smudges or streaks visible only upon close inspection; frames and sills mostly dust-free; display items are clean.
Pass Visible smudges or streaks from a distance; some dust on frames and sills; display items are mostly clean.
Fail Obvious dirt, smudges, or streaks visible from a distance; significant dust on frames and sills; display items are visibly dirty.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality