Objective

To ensure the stockroom in the retail facility is maintained to the highest standards of cleanliness and hygiene, ensuring a safe and organised environment for staff and inventory management.

Quick Reference

  • Facility Type: Retail
  • Space: Stockroom
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-R-S-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dust all surfaces including shelves, ledges, and equipment.
  • Sanitise high-touch areas such as door handles, light switches, and trolley handles.
  • Vacuum all carpeted areas and mop hard floors.
  • Empty rubbish bins and replace liners.
  • Clean and organise storage areas to prevent clutter.
  • Inspect for and remove any cobwebs or insect presence.
  • Ensure all cleaning supplies are stored safely and correctly.

Method

  1. Begin by dusting all surfaces from top to bottom to prevent recontamination.
  2. Use a colour-coded cleaning system to sanitise high-touch areas, ensuring cross-contamination is avoided.
  3. Vacuum carpeted areas using a HEPA-filter vacuum cleaner to capture dust and allergens.
  4. Mop hard floors with a neutral pH cleaner to maintain surface integrity.
  5. Empty rubbish bins, replace liners, and ensure bins are clean and odour-free.
  6. Organise stock and cleaning supplies to maintain a tidy and efficient workspace.
  7. Conduct a final inspection to ensure all tasks are completed to standard.

Equipment

  • HEPA-filter vacuum cleaner
  • Microfibre cloths
  • Colour-coded cleaning cloths and mops
  • Neutral pH floor cleaner
  • Sanitising solution
  • Rubbish bin liners
  • Cleaning trolley

Quality Criteria

Performance Level Criteria
Excellent All surfaces are visibly clean and free of dust. High-touch areas are sanitised and free of smudges. Floors are spotless with no debris. Rubbish bins are empty and odour-free. Stock is neatly organised.
Good Minor dust on less accessible surfaces. High-touch areas are mostly clean. Floors are clean with minimal debris. Rubbish bins are empty but may have slight odour. Stock is mostly organised.
Pass Noticeable dust on surfaces. High-touch areas show some smudges. Floors have visible debris. Rubbish bins are not overflowing but have noticeable odour. Stock is somewhat disorganised.
Fail Heavy dust accumulation. High-touch areas are visibly dirty. Floors are dirty with significant debris. Rubbish bins are overflowing and have strong odour. Stock is disorganised and cluttered.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality