Objective

Ensure the emergency exit in the retail facility is clean, safe, and compliant with Australian health and safety standards.

Quick Reference

  • Facility Type: Retail
  • Space: Emergency Exit
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-R-EE-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dust all surfaces, including door frames and signage.
  • Wipe down walls and doors with a sanitising solution.
  • Vacuum and mop floors, ensuring no debris or spills are present.
  • Clean and sanitise handrails and push bars.
  • Empty and clean rubbish bins, replacing liners as needed.
  • Ensure all cleaning activities do not obstruct the emergency exit path.

Method

  1. Use a colour-coded cleaning system to prevent cross-contamination.
  2. Start by dusting high surfaces and work downwards.
  3. Apply a sanitising solution to all touchpoints and allow to air dry.
  4. Vacuum the floor using a HEPA-filtered vacuum cleaner.
  5. Mop the floor with a neutral pH cleaner, ensuring no residue is left.
  6. Inspect the area to ensure all tasks are completed to standard.

Equipment

  • Colour-coded microfibre cloths
  • HEPA-filtered vacuum cleaner
  • Sanitising solution
  • Neutral pH floor cleaner
  • Cleaning trolley
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are visibly clean with no dust or marks; floors are spotless and dry; no odours present; all touchpoints are sanitised and free of smudges.
Good Minor dust on high surfaces; floors are clean with minimal streaks; no strong odours; touchpoints are mostly clean.
Pass Noticeable dust on surfaces; floors have visible streaks or spots; faint odours present; some touchpoints show smudges.
Fail Visible dirt and dust on surfaces; floors are dirty or sticky; strong odours present; touchpoints are visibly dirty.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality