Objective

To ensure fitting rooms in retail spaces are maintained to the highest standards of cleanliness and hygiene, providing a pleasant and safe environment for customers.

Quick Reference

  • Facility Type: Retail
  • Space: Fitting Rooms
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-R-FR-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA CIMS-GB”]

Scope of Work

  • Dusting all surfaces including shelves, hooks, and mirrors.
  • Vacuuming and/or mopping floors to remove dirt and debris.
  • Sanitising high-touch areas such as door handles, hooks, and benches.
  • Emptying rubbish bins and replacing liners.
  • Cleaning mirrors to remove smudges and fingerprints.
  • Ensuring fitting room curtains or doors are clean and free from stains.
  • Checking for and removing any unpleasant odours.

Method

  1. Begin by dusting all surfaces using a microfibre cloth to capture dust and prevent it from becoming airborne.
  2. Vacuum the floor using a vacuum cleaner with a HEPA filter to ensure all dust and debris are removed.
  3. Mop the floor with a neutral pH cleaner suitable for the flooring type.
  4. Sanitise high-touch areas with a disinfectant approved by Australian health standards.
  5. Empty rubbish bins, replace liners, and ensure bins are clean and odour-free.
  6. Clean mirrors with a glass cleaner, ensuring no streaks are left.
  7. Inspect fitting room curtains or doors for stains and clean as necessary.
  8. Use an air freshener if required to maintain a pleasant scent.

Equipment

  • Microfibre cloths
  • HEPA filter vacuum cleaner
  • Mop and bucket
  • Neutral pH floor cleaner
  • Disinfectant spray
  • Glass cleaner
  • Rubbish bin liners
  • Air freshener

Quality Criteria

Performance Level Criteria
Excellent All surfaces are dust-free, floors are spotless, mirrors are streak-free, high-touch areas are fully sanitised, no odours present, and fitting room curtains/doors are immaculate.
Good Minor dust on surfaces, floors have minimal debris, mirrors have slight streaks, high-touch areas mostly sanitised, faint odours may be present, and fitting room curtains/doors have minor marks.
Pass Noticeable dust on surfaces, floors have visible debris, mirrors have visible streaks, high-touch areas partially sanitised, noticeable odours present, and fitting room curtains/doors have visible stains.
Fail Heavy dust accumulation, floors are dirty, mirrors are heavily streaked, high-touch areas not sanitised, strong unpleasant odours, and fitting room curtains/doors are heavily stained.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality