Objective

To maintain a clean, hygienic, and safe environment in industrial staff facilities, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.

Quick Reference

  • Facility Type: Industrial
  • Space: Staff Facilities
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-I-SF-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dusting of all horizontal surfaces including tables, chairs, and shelves.
  • Sanitising of all high-touch surfaces such as door handles, light switches, and taps.
  • Cleaning and sanitising of toilets, sinks, and mirrors.
  • Emptying and sanitising rubbish bins.
  • Mopping of hard floors with appropriate cleaning solutions.
  • Vacuuming of carpeted areas.
  • Spot cleaning of walls and partitions.
  • Refilling of soap dispensers and paper towel holders.

Method

  1. Prepare cleaning trolley with colour-coded cleaning cloths and solutions.
  2. Dust all horizontal surfaces using a microfibre cloth.
  3. Sanitise high-touch surfaces with a disinfectant spray and cloth.
  4. Clean toilets and sinks using a toilet brush and sanitising cleaner.
  5. Empty rubbish bins and replace liners.
  6. Mop floors using a mop and bucket with appropriate cleaning solution.
  7. Vacuum carpeted areas with a HEPA-filter vacuum cleaner.
  8. Spot clean walls and partitions with a damp cloth.
  9. Refill soap dispensers and paper towel holders as needed.

Equipment

  • Colour-coded microfibre cloths
  • Disinfectant spray
  • Toilet brush
  • Mop and bucket
  • HEPA-filter vacuum cleaner
  • Cleaning trolley
  • Rubbish bin liners
  • Soap and paper towel refills

Quality Criteria

Performance Level Criteria
Excellent All surfaces are visibly clean and free of dust, dirt, and marks. No unpleasant odours. High-touch areas are sanitised and dry. Floors are spotless and dry. Toilets and sinks are sparkling clean. Bins are empty and sanitised. Supplies are fully stocked.
Good Surfaces are mostly clean with minor dust or marks. No strong odours. High-touch areas are sanitised. Floors are clean with minimal streaks. Toilets and sinks are clean. Bins are empty. Supplies are mostly stocked.
Pass Surfaces have some dust or marks. Mild odours present. High-touch areas are mostly sanitised. Floors have some streaks. Toilets and sinks are mostly clean. Bins are not overflowing. Supplies are available but may need restocking soon.
Fail Surfaces are visibly dirty. Strong odours present. High-touch areas are not sanitised. Floors are dirty or wet. Toilets and sinks are dirty. Bins are overflowing. Supplies are depleted.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality