Objective
To maintain a clean, safe, and hygienic Goods Inward area in an industrial facility, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.
Quick Reference
- Facility Type: Industrial
- Space: Goods Inward
- Frequency: Daily
- Responsible Role: Cleaning Team Member
- Standard Code: ANCMF-AU-I-GI-01
Service Level
[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”NEN 2075:2011″,”ISSA CIMS-GB:2015”]
Scope of Work
- Dusting of all surfaces including shelves, racks, and equipment.
- Sanitising of high-touch areas such as door handles, switches, and handrails.
- Sweeping and mopping of floors to remove dirt, debris, and spills.
- Emptying and cleaning of rubbish bins.
- Cleaning of windows and glass surfaces to remove smudges and fingerprints.
- Maintaining cleanliness of loading docks and entry points.
Method
- Begin by dusting all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Sanitise high-touch areas with a disinfectant solution, ensuring all surfaces are thoroughly wiped.
- Sweep the floor to remove loose dirt and debris, then mop using a neutral detergent solution.
- Empty rubbish bins, replace liners, and clean the interior and exterior of the bins.
- Clean windows and glass surfaces with a glass cleaner and squeegee for a streak-free finish.
- Inspect loading docks and entry points, removing any debris and ensuring surfaces are clean.
Equipment
- Microfibre cloths
- Disinfectant solution
- Broom and dustpan
- Mop and bucket with neutral detergent
- Rubbish bin liners
- Glass cleaner and squeegee
- Colour-coded cleaning trolleys
Quality Criteria
| Performance Level | Criteria |
|---|---|
| Excellent | All surfaces are free from dust and smudges; floors are spotless with no visible debris; high-touch areas are sanitised and free of marks; rubbish bins are clean and odour-free; windows are streak-free. |
| Good | Minor dust on high surfaces; floors have minimal debris; high-touch areas are mostly sanitised; rubbish bins are clean but may have slight odour; windows have minor streaks. |
| Pass | Noticeable dust on surfaces; floors have visible debris; high-touch areas are inconsistently sanitised; rubbish bins have noticeable odour; windows have visible streaks. |
| Fail | Heavy dust accumulation; floors are dirty with significant debris; high-touch areas are not sanitised; rubbish bins are overflowing and odorous; windows are dirty with significant streaks. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality