Objective

Ensure staff lockers in hospitality facilities are maintained to the highest standards of cleanliness and hygiene, promoting a safe and pleasant environment for staff.

Quick Reference

  • Facility Type: Hospitality
  • Space: Staff Lockers
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-H-SL-02

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dust all surfaces including locker tops, doors, and handles.
  • Sanitise locker handles and frequently touched surfaces.
  • Vacuum and mop floors to remove dirt and debris.
  • Empty rubbish bins and replace liners.
  • Inspect for and remove any visible mould or mildew.
  • Ensure all surfaces are free from stains and marks.
  • Check for and eliminate any unpleasant odours.

Method

  1. Begin by dusting all surfaces using a microfibre cloth to capture dust particles.
  2. Use a colour-coded cleaning system to sanitise locker handles and frequently touched surfaces with an appropriate disinfectant.
  3. Vacuum the floor using a HEPA-filter vacuum cleaner to ensure all dirt and debris are removed.
  4. Mop the floor with a neutral pH cleaner to maintain floor finish and hygiene.
  5. Empty rubbish bins, replace liners, and ensure bins are clean and odour-free.
  6. Inspect for any signs of mould or mildew and treat with an appropriate cleaner if necessary.
  7. Conduct a final inspection to ensure all surfaces are clean, dry, and free from any marks or stains.

Equipment

  • Microfibre cloths
  • Colour-coded cleaning cloths
  • HEPA-filter vacuum cleaner
  • Mop and bucket with neutral pH cleaner
  • Disinfectant spray
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are spotless, free from dust, marks, and stains. No odours present. Floors are clean and dry. Rubbish bins are empty and clean.
Good Minor dust or marks on surfaces. No significant odours. Floors are clean but may have slight dampness. Rubbish bins are empty but may have minor residue.
Pass Visible dust or marks on some surfaces. Mild odours present. Floors are clean but damp. Rubbish bins are emptied but not thoroughly cleaned.
Fail Significant dust, marks, or stains on surfaces. Strong odours present. Floors are dirty or wet. Rubbish bins are full or dirty.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality