Objective

To ensure a high standard of cleanliness and infection control in healthcare consultation rooms, adhering to Australian cleaning standards and guidelines.

Quick Reference

  • Facility Type: Healthcare Facility
  • Space: Consultation Room
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-HF-CR-02

Service Level

[“AS/NZS 4187:2014″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA CIMS-GB”,”AS/NZS 4801:2001″]

Scope of Work

  • Dust all horizontal surfaces including desks, chairs, and shelves.
  • Sanitise all high-touch surfaces such as door handles, light switches, and examination tables.
  • Vacuum carpeted areas and mop hard floors using a colour-coded system.
  • Empty rubbish bins and replace liners.
  • Clean and sanitise sinks and taps.
  • Ensure all cleaning is conducted in accordance with infection control guidelines.

Method

  1. Prepare cleaning trolley with appropriate colour-coded cloths and cleaning agents.
  2. Dust all surfaces using a microfibre cloth.
  3. Sanitise high-touch areas with a hospital-grade disinfectant.
  4. Vacuum carpets and mop hard floors using a damp mop and neutral detergent.
  5. Empty rubbish bins, replace liners, and sanitise bin lids.
  6. Clean sinks and taps with a non-abrasive cleaner and sanitise.
  7. Conduct a final inspection to ensure all areas meet quality criteria.

Equipment

  • Microfibre cloths (colour-coded)
  • Hospital-grade disinfectant
  • Vacuum cleaner with HEPA filter
  • Mop and bucket (colour-coded)
  • Cleaning trolley
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent No visible dust or dirt on any surfaces; all high-touch areas sanitised; floors free of debris and stains; no odours present; rubbish bins empty and sanitised; sinks and taps sparkling clean.
Good Minor dust on non-critical surfaces; high-touch areas mostly sanitised; floors mostly clean with minor debris; no strong odours; rubbish bins empty; sinks and taps clean with minor water spots.
Pass Visible dust on some surfaces; high-touch areas partially sanitised; floors have some debris; mild odours present; rubbish bins not overflowing; sinks and taps have visible water spots.
Fail Significant dust and dirt on surfaces; high-touch areas not sanitised; floors dirty with visible stains; strong odours present; rubbish bins overflowing; sinks and taps visibly dirty.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality