Objective
Ensure the on-call room in the aged care facility is maintained to the highest standards of cleanliness and hygiene, providing a safe and comfortable environment for staff.
Quick Reference
- Facility Type: Aged Care Facility
- Space: On-call Room
- Frequency: Daily
- Responsible Role: Cleaning Team Member
- Standard Code: ANCMF-AU-ACF-OR-01
Service Level
[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA CIMS-GB”,”NEN 2075:2011″]
Scope of Work
- Dust all surfaces including furniture, fixtures, and equipment.
- Vacuum all carpeted areas and rugs.
- Mop hard floor surfaces with appropriate disinfectant.
- Sanitize high-touch areas such as door handles, light switches, and telephones.
- Wipe down and disinfect all horizontal surfaces including tables and countertops.
- Empty waste bins and replace liners.
- Clean and sanitize restroom facilities within the on-call room.
Method
- Begin by dusting all surfaces using a microfiber cloth to capture dust and allergens.
- Vacuum carpets and rugs thoroughly, ensuring corners and under furniture are addressed.
- Mop hard floors using a disinfectant solution, ensuring no residue is left.
- Use a disinfectant wipe or spray to sanitize high-touch areas, allowing appropriate contact time for effectiveness.
- Wipe down all horizontal surfaces with a disinfectant cleaner, ensuring even coverage.
- Empty waste bins, replace liners, and sanitize the bin exterior.
- Clean restroom facilities using appropriate cleaners for toilets, sinks, and mirrors, ensuring all surfaces are disinfected.
Equipment
- Microfiber cloths
- Vacuum cleaner with HEPA filter
- Mop and bucket with disinfectant solution
- Disinfectant wipes/spray
- Trash bags
- Restroom cleaning supplies
Quality Criteria
| Excellent | All surfaces visibly clean, no dust, stains, or debris. Pleasant appearance with no odors. All cleaning tasks completed to highest standard. |
| Good | Most surfaces clean with minimal dust or minor marks. Generally tidy appearance. All major cleaning tasks completed satisfactorily. |
| Pass | Basic cleaning completed, surfaces generally clean but may have some minor dust or marks. Acceptable standard for routine operations. |
| Fail | Visible dirt, stains, or debris present. Unacceptable odors or untidy appearance. Cleaning tasks incomplete or inadequate. Requires immediate re-cleaning. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality