Objective

To ensure the outdoor seating area of the government building is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for all users.

Quick Reference

  • Facility Type: Government Building
  • Space: Outdoor Seating
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-GB-OS-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Remove all rubbish and debris from seating areas and surrounding grounds.
  • Wipe down all seating surfaces with appropriate cleaning agents.
  • Sanitise high-touch areas such as armrests and tabletops.
  • Sweep and mop paved areas to remove dirt and stains.
  • Empty and clean rubbish bins, replacing liners as needed.
  • Inspect and clean any signage or information boards.
  • Ensure all cleaning activities comply with Australian workplace health and safety requirements.

Method

  1. Begin by collecting all visible rubbish and debris, placing it in the rubbish bin.
  2. Use a colour-coded cleaning system to wipe down seating surfaces with a damp cloth and appropriate cleaning solution.
  3. Sanitise high-touch areas using a disinfectant spray and clean cloth.
  4. Sweep paved areas with a broom, followed by mopping with a suitable outdoor cleaning solution.
  5. Empty rubbish bins, clean the interior and exterior, and replace liners.
  6. Wipe down any signage or information boards with a damp cloth.
  7. Conduct a final inspection to ensure all areas meet cleanliness standards.

Equipment

  • Colour-coded cleaning cloths
  • Disinfectant spray
  • Broom and dustpan
  • Mop and bucket
  • Outdoor cleaning solution
  • Rubbish bin liners
  • Cleaning trolley

Quality Criteria

Performance Level Criteria
Excellent All surfaces are visibly clean and free of debris; no stains or marks present; high-touch areas are sanitised; bins are empty and clean; no unpleasant odours detected.
Good Minor debris present; surfaces are mostly clean with few marks; high-touch areas are sanitised; bins are empty but may have minor residue; no strong odours.
Pass Noticeable debris and some surface marks; high-touch areas partially sanitised; bins are emptied but not thoroughly cleaned; faint odours present.
Fail Significant debris and dirt; surfaces have visible stains; high-touch areas not sanitised; bins are full or dirty; strong unpleasant odours present.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality