Objective

Ensure a clean, safe, and hygienic environment in the Social Worker Office of an Aged Care Facility.

Quick Reference

  • Facility Type: Aged Care Facility
  • Space: Social Worker Office
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-ACF-SWO-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dust all surfaces including desks, shelves, and window sills.
  • Vacuum carpeted areas thoroughly.
  • Mop hard floors with appropriate disinfectant.
  • Sanitize high-touch areas such as door handles, light switches, and telephones.
  • Empty waste bins and replace liners.
  • Clean and sanitize computer keyboards and screens.
  • Wipe down furniture and fixtures with disinfectant wipes.

Method

  1. Begin by dusting all surfaces using a microfiber cloth to capture dust particles.
  2. Vacuum all carpeted areas using a HEPA-filter vacuum cleaner to ensure air quality.
  3. Mop hard floors with a neutral pH disinfectant solution, ensuring no residue is left.
  4. Use disinfectant wipes to sanitize high-touch areas, ensuring complete coverage.
  5. Empty waste bins, replace liners, and sanitize the bin exterior.
  6. Use screen-safe cleaning solutions for electronic devices.
  7. Wipe down all furniture and fixtures with disinfectant wipes, ensuring no streaks.

Equipment

  • Microfiber cloths
  • HEPA-filter vacuum cleaner
  • Mop and bucket with neutral pH disinfectant
  • Disinfectant wipes
  • Screen-safe cleaning solution
  • Waste bin liners

Quality Criteria

Excellent All surfaces visibly clean, no dust, stains, or debris. Pleasant appearance with no odors. All cleaning tasks completed to highest standard.
Good Most surfaces clean with minimal dust or minor marks. Generally tidy appearance. All major cleaning tasks completed satisfactorily.
Pass Basic cleaning completed, surfaces generally clean but may have some minor dust or marks. Acceptable standard for routine operations.
Fail Visible dirt, stains, or debris present. Unacceptable odors or untidy appearance. Cleaning tasks incomplete or inadequate. Requires immediate re-cleaning.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality