Objective

Ensure a clean, safe, and hygienic environment in the administration office of the aged care facility.

Quick Reference

  • Facility Type: Aged Care Facility
  • Space: Administration Office
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-ACF-AO-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”NEN 2075:2011″,”ISSA CIMS-GB”]

Scope of Work

  • Dust all surfaces including desks, chairs, shelves, and electronic equipment.
  • Vacuum all carpeted areas and rugs.
  • Mop all hard floor surfaces with appropriate cleaning solutions.
  • Sanitize high-touch areas such as door handles, light switches, and telephones.
  • Empty waste bins and replace liners.
  • Clean and sanitize restrooms, including sinks, toilets, and mirrors.
  • Wipe down and disinfect communal areas such as break rooms and meeting tables.

Method

  1. Begin by dusting all surfaces using microfiber cloths to trap dust and allergens.
  2. Vacuum carpets using a HEPA-filter vacuum cleaner to ensure air quality.
  3. Use a damp mop with a neutral pH cleaner for hard floors to prevent damage.
  4. Apply disinfectant to high-touch areas and allow appropriate dwell time before wiping.
  5. Collect waste and replace bin liners, ensuring proper disposal of waste.
  6. Use restroom-specific cleaning agents for toilets and sinks, ensuring thorough sanitization.
  7. Wipe down communal areas with disinfectant wipes, focusing on shared surfaces.

Equipment

  • Microfiber cloths
  • HEPA-filter vacuum cleaner
  • Mop and bucket with neutral pH cleaner
  • Disinfectant spray and wipes
  • Restroom cleaning agents
  • Trash bags

Quality Criteria

Excellent All surfaces visibly clean, no dust, stains, or debris. Pleasant appearance with no odors. All cleaning tasks completed to highest standard.
Good Most surfaces clean with minimal dust or minor marks. Generally tidy appearance. All major cleaning tasks completed satisfactorily.
Pass Basic cleaning completed, surfaces generally clean but may have some minor dust or marks. Acceptable standard for routine operations.
Fail Visible dirt, stains, or debris present. Unacceptable odors or untidy appearance. Cleaning tasks incomplete or inadequate. Requires immediate re-cleaning.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality