Objective

To maintain a clean, hygienic, and organised environment in the law library of a government building, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.

Quick Reference

  • Facility Type: Government Building
  • Space: Law Library
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-GB-LL-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”,”NEN 2075:2011″]

Scope of Work

  • Dusting of all surfaces including shelves, desks, and chairs.
  • Vacuuming of carpeted areas and rugs.
  • Mopping of hard floors.
  • Sanitising of high-touch surfaces such as door handles, light switches, and computer keyboards.
  • Cleaning of windows and glass surfaces.
  • Emptying and sanitising rubbish bins.
  • Spot cleaning of walls and doors.
  • Maintaining cleanliness of lifts and stairwells.

Method

  1. Use a colour-coded cleaning system to prevent cross-contamination.
  2. Begin with dusting from high to low surfaces using microfibre cloths.
  3. Vacuum carpets using a HEPA-filter vacuum cleaner.
  4. Mop hard floors with a neutral pH cleaner and microfibre mop.
  5. Sanitise high-touch surfaces with an approved disinfectant.
  6. Clean windows with a streak-free glass cleaner.
  7. Empty rubbish bins and replace liners, then sanitise the bins.
  8. Spot clean walls and doors with a mild detergent solution.

Equipment

  • Microfibre cloths and mops
  • HEPA-filter vacuum cleaner
  • Colour-coded cleaning buckets and trolleys
  • Neutral pH floor cleaner
  • Approved disinfectant
  • Streak-free glass cleaner
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and marks; carpets are vacuumed with no visible debris; floors are spotless and streak-free; high-touch surfaces are sanitised and free of smudges; windows are crystal clear; rubbish bins are empty and sanitised.
Good Minor dust on high surfaces; carpets are mostly clean with minimal debris; floors have slight streaks; high-touch surfaces are mostly sanitised; windows have minor smudges; rubbish bins are empty but not sanitised.
Pass Noticeable dust on surfaces; carpets have visible debris; floors are clean but streaked; high-touch surfaces are partially sanitised; windows have visible smudges; rubbish bins are emptied but not sanitised.
Fail Heavy dust accumulation; carpets are visibly dirty; floors are dirty and streaked; high-touch surfaces are not sanitised; windows are dirty; rubbish bins are full and unsanitised.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality