Objective

To maintain a clean, safe, and welcoming library environment within the government building, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.

Quick Reference

  • Facility Type: Government Building
  • Space: Library
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-GB-L-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dusting of all surfaces including shelves, tables, and chairs.
  • Vacuuming of carpeted areas and rugs.
  • Mopping of hard floors.
  • Sanitising of high-touch surfaces such as door handles, light switches, and computer keyboards.
  • Cleaning and sanitising of toilets and washbasins.
  • Emptying and sanitising rubbish bins.
  • Spot cleaning of glass surfaces and windows.
  • Replenishing of consumables such as toilet paper, hand soap, and paper towels.

Method

  1. Use a colour-coded cleaning system to prevent cross-contamination.
  2. Begin with dusting from high to low surfaces to capture all dust particles.
  3. Vacuum carpets using a HEPA filter vacuum cleaner to ensure air quality.
  4. Mop hard floors with a neutral pH cleaner and appropriate mop head.
  5. Sanitise high-touch surfaces using a disinfectant approved by Australian standards.
  6. Clean toilets with a toilet-specific cleaner and brush, ensuring all surfaces are sanitised.
  7. Empty rubbish bins, replace liners, and sanitise bin surfaces.
  8. Spot clean glass surfaces with a glass cleaner and microfibre cloth.
  9. Check and replenish consumables as needed.

Equipment

  • HEPA filter vacuum cleaner
  • Microfibre cloths
  • Colour-coded mop and bucket system
  • Neutral pH floor cleaner
  • Disinfectant spray
  • Glass cleaner
  • Toilet brush and cleaner
  • Rubbish bin liners
  • Cleaning trolley

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and marks; floors are spotless and dry; no odours present; all consumables fully stocked; bins empty and sanitised; glass surfaces streak-free.
Good Minor dust on high surfaces; floors clean with minimal marks; faint odours present; most consumables stocked; bins empty but not sanitised; minor streaks on glass.
Pass Visible dust on surfaces; floors have noticeable marks; noticeable odours; some consumables missing; bins not emptied; visible streaks on glass.
Fail Heavy dust accumulation; floors dirty and wet; strong odours; consumables depleted; bins overflowing; glass surfaces heavily streaked.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality