Objective

Ensure the cleaning store in the commercial office is maintained to the highest standards of cleanliness and hygiene, adhering to Australian workplace health and safety requirements.

Quick Reference

  • Facility Type: Commercial Office
  • Space: Cleaning Store
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-CO-CS-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dusting all surfaces including shelves, storage units, and equipment.
  • Sanitising all high-touch surfaces such as door handles and light switches.
  • Vacuuming and mopping floors to remove dirt and debris.
  • Wiping down and organising cleaning products and equipment.
  • Emptying rubbish bins and replacing liners.
  • Ensuring all cleaning chemicals are stored correctly and safely.

Method

  1. Begin by dusting all surfaces using a microfibre cloth to capture dust particles.
  2. Sanitise high-touch areas with a disinfectant spray, ensuring contact time as per product instructions.
  3. Vacuum the floor using a HEPA-filter vacuum cleaner to reduce airborne dust.
  4. Mop the floor with a neutral detergent solution, ensuring no residue is left.
  5. Wipe down all cleaning equipment and products, checking for leaks or spills.
  6. Empty rubbish bins, replace liners, and ensure bins are clean and odour-free.
  7. Check that all cleaning chemicals are stored in a well-ventilated area, away from direct sunlight, and in accordance with safety data sheets (SDS).

Equipment

  • Microfibre cloths
  • Disinfectant spray
  • HEPA-filter vacuum cleaner
  • Mop and bucket with neutral detergent
  • Rubbish bin liners
  • Colour-coded cleaning cloths and mops

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free from dust and marks; floors are spotless with no residue; high-touch areas are sanitised and free from fingerprints; rubbish bins are clean and odour-free; cleaning products are neatly organised and stored safely.
Good Minor dust on less accessible surfaces; floors are clean with minimal residue; high-touch areas are mostly sanitised; rubbish bins are emptied but may have slight odour; cleaning products are mostly organised.
Pass Noticeable dust on surfaces; floors have visible residue; some high-touch areas missed during sanitising; rubbish bins are emptied but have noticeable odour; cleaning products are disorganised.
Fail Heavy dust accumulation; floors are dirty with significant residue; high-touch areas are not sanitised; rubbish bins are full or have strong odour; cleaning products are improperly stored.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality