Objective

To maintain a clean, safe, and hygienic delivery area in the aged care facility, ensuring compliance with Australian cleaning standards and infection control guidelines.

Quick Reference

  • Facility Type: Aged Care Facility
  • Space: Delivery Area
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-ACF-DA-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”,”AS/NZS 3666:2011″,”AS 1851:2012″]

Scope of Work

  • Dusting all surfaces including shelves, ledges, and equipment.
  • Sanitising high-touch areas such as door handles, light switches, and handrails.
  • Mopping floors with appropriate disinfectant solutions.
  • Emptying and sanitising rubbish bins.
  • Cleaning and sanitising any delivery trolleys used within the area.
  • Ensuring no visible dirt, dust, or debris is present on any surfaces.

Method

  1. Begin by dusting all surfaces using a microfibre cloth to capture dust particles.
  2. Apply a hospital-grade disinfectant to high-touch areas and allow the appropriate dwell time before wiping clean.
  3. Use a colour-coded mop and bucket system to mop the floors, ensuring the use of a disinfectant solution suitable for healthcare environments.
  4. Empty rubbish bins, replace liners, and sanitise the interior and exterior of the bins.
  5. Wipe down delivery trolleys with a disinfectant wipe, focusing on handles and other touchpoints.
  6. Conduct a final inspection to ensure all areas meet the cleanliness standards.

Equipment

  • Microfibre cloths
  • Hospital-grade disinfectant
  • Colour-coded mop and bucket
  • Rubbish bin liners
  • Disinfectant wipes
  • Personal protective equipment (PPE)

Quality Criteria

Performance Level Criteria
Excellent No visible dust, dirt, or debris; all surfaces are sanitised and free of smudges; bins are empty and sanitised; no odours present.
Good Minor dust or smudges on non-essential surfaces; bins are empty but may have minor odours; high-touch areas are sanitised.
Pass Visible dust on some surfaces; bins are emptied but not sanitised; some high-touch areas may not be fully sanitised.
Fail Visible dirt and debris; bins are full or not sanitised; high-touch areas are not sanitised; strong odours present.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality