Objective

To ensure the aircraft wash area within the transportation hub is maintained to the highest standards of cleanliness and hygiene, adhering to Australian cleaning standards and workplace health and safety requirements.

Quick Reference

  • Facility Type: Transportation Hub
  • Space: Aircraft Wash
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-TH-AW-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”,”NEN 2075:2011″]

Scope of Work

  • Thorough cleaning of aircraft exterior surfaces including fuselage, wings, and tail.
  • Sanitising of all touchpoints such as door handles and service panels.
  • Removal of dirt, grime, and contaminants from aircraft surfaces.
  • Application of appropriate cleaning agents to prevent corrosion and maintain surface integrity.
  • Use of colour-coded cleaning systems to prevent cross-contamination.
  • Proper disposal of cleaning waste in designated rubbish bins.

Method

  1. Inspect the aircraft for any visible dirt or contaminants.
  2. Prepare cleaning solutions according to manufacturer instructions and safety data sheets.
  3. Apply cleaning solution using appropriate equipment, ensuring even coverage.
  4. Rinse thoroughly with water to remove all cleaning agents and residues.
  5. Dry surfaces using clean, lint-free cloths or air drying methods.
  6. Conduct a final inspection to ensure all areas meet cleanliness standards.

Equipment

  • High-pressure water hoses
  • Cleaning trolleys with colour-coded buckets
  • Microfibre cloths
  • Non-abrasive cleaning pads
  • Environmentally friendly cleaning agents
  • Personal protective equipment (PPE)

Quality Criteria

Performance Level Criteria
Excellent No visible dirt or streaks; all surfaces are dry and free of residues; touchpoints are sanitised; no odours present.
Good Minor streaks or water spots; surfaces mostly dry; touchpoints sanitised; no strong odours.
Pass Some visible dirt or streaks; surfaces may be damp; touchpoints mostly sanitised; slight odours may be present.
Fail Visible dirt, streaks, or residues; surfaces wet; touchpoints not sanitised; strong odours present.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality