Objective

Ensure the parking areas of the transportation hub are maintained to the highest standards of cleanliness and safety, providing a welcoming and hygienic environment for all users.

Quick Reference

  • Facility Type: Transportation Hub
  • Space: Parking Areas
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-TH-PA-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Remove all rubbish and debris from parking areas and dispose of in designated rubbish bins.
  • Sweep and mop all hard surfaces to remove dirt, dust, and stains.
  • Sanitise high-touch surfaces such as payment machines, lift buttons, and handrails.
  • Clean and polish signage and directional markers to ensure visibility.
  • Inspect and clean any spills or stains immediately to prevent slip hazards.
  • Ensure all drains and gutters are free from blockages and debris.
  • Maintain cleanliness of pedestrian walkways and access points.

Method

  1. Begin by collecting all visible rubbish and debris using a trolley and dispose of it in the appropriate rubbish bins.
  2. Sweep all hard surfaces using a broom, ensuring to reach corners and edges.
  3. Mop the swept areas with a suitable cleaning solution, focusing on removing stains and grime.
  4. Use a sanitising spray and cloth to wipe down high-touch surfaces, ensuring thorough coverage.
  5. Polish signage and markers with a glass cleaner to enhance visibility.
  6. Inspect the area for any spills or stains and clean immediately using appropriate cleaning agents.
  7. Check drains and gutters, removing any blockages to ensure proper drainage.
  8. Conduct a final inspection to ensure all areas meet the cleanliness standards.

Equipment

  • Broom and dustpan
  • Mop and bucket
  • Sanitising spray and cloths
  • Glass cleaner
  • Trolley for rubbish collection
  • Personal protective equipment (PPE)

Quality Criteria

Performance Level Criteria
Excellent All surfaces are spotless with no visible dirt or stains. High-touch areas are sanitised and free from smudges. Signage is clear and polished. No rubbish or debris is present. Drains and gutters are clear and functional.
Good Minor dirt or stains may be present but do not detract from overall cleanliness. High-touch areas are mostly sanitised. Signage is mostly clear. Minimal rubbish or debris present. Drains and gutters mostly clear.
Pass Noticeable dirt or stains are present. High-touch areas are inconsistently sanitised. Signage is visible but not polished. Some rubbish or debris present. Drains and gutters have minor blockages.
Fail Significant dirt or stains are present. High-touch areas are not sanitised. Signage is unclear or dirty. Rubbish or debris is prevalent. Drains and gutters are blocked.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality