Objective

Ensure the baggage storage area in the transportation hub is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for all users.

Quick Reference

  • Facility Type: Transportation Hub
  • Space: Baggage Storage
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-TH-BS-02

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dust all surfaces, including shelving and storage units.
  • Sanitise high-touch areas such as door handles, light switches, and trolley handles.
  • Vacuum all carpeted areas and mop hard floors.
  • Empty and clean rubbish bins, replacing liners as needed.
  • Wipe down walls and doors to remove marks and stains.
  • Ensure all cleaning activities comply with Australian workplace health and safety requirements.

Method

  1. Begin by dusting all surfaces using a microfibre cloth to capture dust and prevent dispersion.
  2. Sanitise high-touch areas with a disinfectant approved for use in public spaces, ensuring contact time as per product instructions.
  3. Vacuum carpeted areas using a HEPA-filter vacuum cleaner to reduce airborne particles.
  4. Mop hard floors with a neutral pH cleaner to avoid damage to surfaces.
  5. Empty rubbish bins, clean with a disinfectant, and replace liners.
  6. Wipe walls and doors with a damp cloth and appropriate cleaner to remove visible marks.

Equipment

  • Microfibre cloths
  • HEPA-filter vacuum cleaner
  • Neutral pH floor cleaner
  • Disinfectant spray
  • Colour-coded cleaning buckets and mops
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and marks; high-touch areas are sanitised with no visible residue; floors are spotless with no debris; bins are empty and clean; no unpleasant odours present.
Good Minor dust on less accessible surfaces; high-touch areas are mostly sanitised; floors have minimal debris; bins are emptied but may have slight odour.
Pass Noticeable dust on surfaces; some high-touch areas missed; floors have visible debris; bins are emptied but not cleaned.
Fail Significant dust accumulation; high-touch areas unsanitised; floors are dirty; bins are full or have strong odours.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality