Objective

Ensure the food court area within the transportation hub is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for all patrons.

Quick Reference

  • Facility Type: Transportation Hub
  • Space: Food Court
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-TH-FC-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA CIMS-GB”,”NEN 2075:2011″]

Scope of Work

  • Sanitising all food preparation and dining surfaces.
  • Vacuuming and mopping all floor areas.
  • Emptying and cleaning rubbish bins.
  • Cleaning and sanitising all public touchpoints, including tables, chairs, and handrails.
  • Dusting all horizontal surfaces, including ledges and fixtures.
  • Cleaning glass surfaces and windows.
  • Ensuring all cleaning activities comply with Australian workplace health and safety requirements.

Method

  1. Use a colour-coded cleaning system to prevent cross-contamination.
  2. Begin by removing all rubbish and debris from the area.
  3. Vacuum all carpeted areas and mop hard floors using appropriate cleaning solutions.
  4. Sanitise all tables, chairs, and food preparation surfaces with food-safe sanitiser.
  5. Dust all surfaces, ensuring no accumulation of dust or debris.
  6. Clean all glass surfaces with a streak-free glass cleaner.
  7. Conduct a final inspection to ensure all areas meet the specified quality criteria.

Equipment

  • Colour-coded cleaning cloths and mops.
  • Vacuum cleaner.
  • Floor mop and bucket.
  • Food-safe sanitiser.
  • Glass cleaner.
  • Rubbish trolley.
  • Dusting tools.

Quality Criteria

Performance Level Criteria
Excellent No visible dust or debris; all surfaces sanitised and free of streaks; bins empty and clean; no odours present.
Good Minor dust or debris in non-critical areas; surfaces mostly sanitised with minimal streaks; bins empty but may have minor residue; no strong odours.
Pass Noticeable dust or debris; surfaces sanitised but with visible streaks; bins not overflowing but not entirely clean; mild odours present.
Fail Significant dust or debris; surfaces not sanitised; bins overflowing; strong odours present.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality