Objective

Ensure the recycling area in the retail facility is maintained to the highest standards of cleanliness and hygiene, promoting a safe and pleasant environment for staff and customers.

Quick Reference

  • Facility Type: Retail
  • Space: Recycling Area
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-R-RA-03

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Remove all rubbish and recyclables from bins and surrounding areas.
  • Sanitise all surfaces, including bins, floors, and walls.
  • Dust and wipe down all accessible surfaces.
  • Mop floors with appropriate cleaning solution.
  • Ensure all bins are lined with the correct colour-coded liners.
  • Check for and remove any spills or stains immediately.
  • Ensure the area is free from odours.

Method

  1. Begin by donning appropriate personal protective equipment (PPE) as per Australian workplace health and safety requirements.
  2. Remove all rubbish and recyclables, ensuring correct segregation and disposal.
  3. Sanitise all surfaces using a disinfectant approved for use in retail environments.
  4. Dust and wipe down surfaces using a microfibre cloth to capture dust particles effectively.
  5. Mop the floor using a mop and bucket with a neutral pH cleaning solution, ensuring no residue is left.
  6. Replace bin liners with colour-coded liners to prevent cross-contamination.
  7. Conduct a final inspection to ensure the area is clean, odour-free, and presentable.

Equipment

  • Colour-coded cleaning cloths and mop heads
  • Microfibre cloths
  • Disinfectant and cleaning solutions
  • Mop and bucket
  • Rubbish and recycling bins with liners
  • Personal protective equipment (PPE)

Quality Criteria

Performance Level Criteria
Excellent All surfaces are spotless, bins are empty and lined, no odours present, and the floor is dry and streak-free.
Good Minor dust or smudges on surfaces, bins are empty and lined, no strong odours, and the floor is mostly dry with minimal streaks.
Pass Visible dust or smudges on surfaces, bins are mostly empty, slight odour present, and the floor is damp with visible streaks.
Fail Significant dust or smudges, bins overflowing, strong odour present, and the floor is wet or sticky.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality