Objective

To ensure the baby change room in the retail facility is cleaned and sanitised to the highest Australian standards, providing a safe and hygienic environment for parents and children.

Quick Reference

  • Facility Type: Retail
  • Space: Baby Change Room
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-R-BCR-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Remove all rubbish from bins and replace liners.
  • Clean and sanitise baby change tables and surfaces.
  • Wipe down and sanitise all touchpoints including taps, door handles, and dispensers.
  • Mop floors with a disinfectant solution.
  • Clean mirrors and glass surfaces to a streak-free finish.
  • Replenish supplies such as nappies, wipes, and hand sanitiser.
  • Ensure all surfaces are free from dust and debris.
  • Check for and remove any unpleasant odours.

Method

  1. Begin by donning appropriate personal protective equipment (PPE).
  2. Use a colour-coded cleaning system to prevent cross-contamination.
  3. Empty rubbish bins and replace liners, ensuring proper disposal of waste.
  4. Apply a disinfectant solution to baby change tables and wipe thoroughly.
  5. Sanitise all touchpoints using a disinfectant wipe or spray.
  6. Mop the floor with a disinfectant solution, ensuring coverage of all areas.
  7. Clean mirrors and glass surfaces using a glass cleaner and microfibre cloth.
  8. Replenish supplies and ensure dispensers are functioning correctly.
  9. Conduct a final inspection to ensure all areas meet cleanliness standards.

Equipment

  • Colour-coded cleaning cloths and mops
  • Disinfectant solutions and sprays
  • Microfibre cloths
  • Glass cleaner
  • Rubbish bin liners
  • Personal protective equipment (PPE)
  • Cleaning trolley

Quality Criteria

Performance Level Criteria
Excellent All surfaces are visibly clean and sanitised, no dust or debris present, no unpleasant odours, supplies fully stocked, and all touchpoints are sanitised.
Good Surfaces are mostly clean with minor dust or debris, no unpleasant odours, supplies mostly stocked, and most touchpoints are sanitised.
Pass Surfaces are generally clean but may have some dust or debris, slight odours present, supplies are low, and some touchpoints may not be sanitised.
Fail Surfaces are visibly dirty, significant dust or debris, unpleasant odours present, supplies depleted, and touchpoints are not sanitised.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality