Objective

To ensure the taxi stand is maintained in a clean, hygienic, and presentable condition, adhering to Australian cleaning standards and workplace health and safety requirements.

Quick Reference

  • Facility Type: Hospitality
  • Space: Taxi Stand
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-H-TS-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA CIMS-GB”]

Scope of Work

  • Remove all rubbish and debris from the taxi stand area.
  • Sanitise all high-touch surfaces including benches, handrails, and ticket machines.
  • Sweep and mop the floor area to remove dirt and stains.
  • Clean and polish any signage and glass surfaces.
  • Empty and sanitise rubbish bins, replacing liners as needed.
  • Ensure all surfaces are free from dust and grime.
  • Check for and remove any unpleasant odours.

Method

  1. Begin by collecting all visible rubbish and debris, placing it in the rubbish bin.
  2. Use a colour-coded cleaning system to avoid cross-contamination: red for sanitary fittings, blue for general surfaces, and green for food-related areas.
  3. Sanitise high-touch surfaces using a disinfectant spray and a clean cloth.
  4. Sweep the floor thoroughly, then mop using a neutral detergent solution.
  5. Clean glass surfaces with a glass cleaner and a microfibre cloth to avoid streaks.
  6. Empty rubbish bins, sanitise the interior, and replace liners.
  7. Conduct a final inspection to ensure all areas are clean and free of odours.

Equipment

  • Colour-coded cleaning cloths and mops
  • Disinfectant spray
  • Neutral detergent
  • Glass cleaner
  • Microfibre cloths
  • Broom and dustpan
  • Mop and bucket
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are spotless, no visible dust or debris, bins are empty and sanitised, no odours present, glass surfaces are streak-free.
Good Minor dust or smudges on surfaces, bins are empty but not sanitised, slight odours may be present, glass surfaces have minimal streaks.
Pass Noticeable dust or debris on surfaces, bins are not emptied, odours are present, glass surfaces have visible streaks.
Fail Significant dirt and debris, overflowing bins, strong odours, glass surfaces are dirty and streaked.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality