Objective

To ensure the Pool Bar area is maintained to the highest standards of cleanliness and hygiene, providing a safe and welcoming environment for guests and staff.

Quick Reference

  • Facility Type: Hospitality
  • Space: Pool Bar
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-H-PB-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dusting all surfaces including bar counters, shelves, and decorative items.
  • Sanitising bar counters, tables, and seating areas.
  • Mopping floors with appropriate cleaning solutions.
  • Cleaning and sanitising sinks and taps.
  • Emptying and sanitising rubbish bins.
  • Cleaning glassware and utensils to ensure no streaks or residues.
  • Wiping down and sanitising high-touch areas such as door handles and light switches.
  • Ensuring poolside furniture is clean and free of debris.
  • Checking and replenishing hand sanitiser dispensers.

Method

  1. Begin by dusting all surfaces using a microfibre cloth to capture dust and prevent redistribution.
  2. Sanitise bar counters and tables using a food-safe sanitiser, ensuring all surfaces are wiped thoroughly.
  3. Mop floors using a neutral pH cleaner suitable for the flooring type, ensuring no slippery residues are left.
  4. Clean sinks and taps with a non-abrasive cleaner, ensuring all soap scum and watermarks are removed.
  5. Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
  6. Wash glassware and utensils in a dishwasher or by hand using hot water and detergent, ensuring they are dried and polished.
  7. Wipe down high-touch areas with a disinfectant wipe, ensuring all surfaces are covered.
  8. Inspect poolside furniture, wiping down with a damp cloth and removing any debris.
  9. Check hand sanitiser dispensers, refilling as necessary and ensuring they are functioning correctly.

Equipment

  • Microfibre cloths
  • Food-safe sanitiser
  • Neutral pH floor cleaner
  • Non-abrasive sink cleaner
  • Rubbish bin liners
  • Dishwasher or dishwashing detergent
  • Disinfectant wipes
  • Damp cloth
  • Hand sanitiser refills

Quality Criteria

Performance Level Criteria
Excellent All surfaces are spotless with no visible dust or streaks. Floors are clean and dry with no residues. Rubbish bins are empty and sanitised. Glassware is crystal clear. High-touch areas are sanitised and free of smudges. Poolside furniture is immaculate.
Good Surfaces are mostly clean with minor dust or streaks. Floors are clean with minimal residues. Rubbish bins are empty but may have minor odours. Glassware is mostly clear. High-touch areas are mostly sanitised. Poolside furniture is clean with minor debris.
Pass Surfaces have some dust or streaks. Floors are clean but may have some residues. Rubbish bins are emptied but not sanitised. Glassware has some watermarks. High-touch areas are partially sanitised. Poolside furniture has some visible debris.
Fail Surfaces are visibly dusty or streaked. Floors are dirty or sticky. Rubbish bins are full or have strong odours. Glassware is cloudy or dirty. High-touch areas are not sanitised. Poolside furniture is dirty or has significant debris.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality