Objective

Ensure the swimming pool area in hospitality facilities is cleaned to the highest Australian standards, maintaining hygiene, safety, and aesthetic appeal.

Quick Reference

  • Facility Type: Hospitality
  • Space: Swimming Pool
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-H-SP-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Clean and sanitise all poolside surfaces, including tiles and decking.
  • Wipe down and sanitise pool furniture such as loungers and tables.
  • Empty and clean rubbish bins, replacing liners as needed.
  • Ensure all glass surfaces, including barriers and windows, are streak-free and clear.
  • Mop and sanitise changing room floors, ensuring they are dry and safe.
  • Clean and sanitise shower and toilet facilities, ensuring all fixtures are free from grime and build-up.
  • Dust and wipe down all high-touch surfaces, including handrails and door handles.
  • Ensure all signage is clean and legible.

Method

  1. Prepare the cleaning trolley with all necessary supplies, ensuring colour-coded cloths and mops are used to prevent cross-contamination.
  2. Begin by emptying rubbish bins and replacing liners.
  3. Dust and wipe down all high-touch surfaces using appropriate sanitising solutions.
  4. Clean and sanitise poolside surfaces, using a pressure washer if necessary for stubborn stains.
  5. Wipe down and sanitise all pool furniture, ensuring no residue is left.
  6. Clean glass surfaces with a streak-free glass cleaner.
  7. Mop changing room floors with a disinfectant solution, ensuring they are left dry.
  8. Sanitise shower and toilet facilities, ensuring all fixtures are free from grime.
  9. Inspect all areas to ensure cleanliness and address any missed spots.

Equipment

  • Cleaning trolley with colour-coded cleaning supplies
  • Pressure washer
  • Microfibre cloths
  • Disinfectant and sanitising solutions
  • Glass cleaner
  • Mop and bucket
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are spotless and sanitised, no visible dirt or grime, glass is streak-free, and no odours present. Pool furniture is clean and dry. Rubbish bins are empty and clean.
Good Minor smudges on glass, all surfaces are generally clean and sanitised, no strong odours, and bins are emptied with liners replaced.
Pass Some visible dirt or smudges on surfaces, glass has minor streaks, mild odours present, and bins are emptied but not cleaned.
Fail Visible dirt and grime on surfaces, streaky glass, strong odours present, and bins are full or not emptied.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality