Objective
To ensure the Bar Store area in hospitality facilities is maintained to the highest standards of cleanliness and hygiene, meeting all relevant Australian health and safety regulations.
Quick Reference
- Facility Type: Hospitality
- Space: Bar Store
- Frequency: Daily
- Responsible Role: Cleaning Team Member
- Standard Code: ANCMF-AU-H-BS-01
Service Level
[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]
Scope of Work
- Dusting all surfaces including shelves, counters, and storage areas.
- Sanitising all high-touch surfaces such as door handles, light switches, and taps.
- Mopping floors with appropriate cleaning solutions.
- Emptying and sanitising rubbish bins.
- Cleaning and sanitising sinks and taps.
- Ensuring all cleaning equipment is cleaned and stored correctly after use.
Method
- Begin by dusting all surfaces using a microfibre cloth to capture dust and prevent dispersal.
- Sanitise high-touch surfaces using a disinfectant spray and a clean cloth, ensuring all areas are thoroughly wiped.
- Prepare a mop bucket with a suitable floor cleaning solution, mop the entire floor area, and allow it to air dry.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean sinks and taps using a non-abrasive cleaner, rinse thoroughly, and dry with a clean cloth.
- Inspect all cleaning equipment, clean as necessary, and store in the designated area.
Equipment
- Microfibre cloths
- Disinfectant spray
- Mop and bucket
- Floor cleaning solution
- Rubbish bin liners
- Non-abrasive cleaner
Quality Criteria
| Performance Level | Criteria |
|---|---|
| Excellent | All surfaces are free of dust and marks; high-touch areas are sanitised with no visible residue; floors are spotless and dry; rubbish bins are clean and odour-free; sinks and taps are shining with no water spots. |
| Good | Minor dust or marks on surfaces; high-touch areas are mostly sanitised; floors have minimal streaks; rubbish bins are clean with slight odour; sinks and taps have minor water spots. |
| Pass | Noticeable dust or marks on surfaces; some high-touch areas missed; floors have visible streaks; rubbish bins have noticeable odour; sinks and taps have visible water spots. |
| Fail | Significant dust or marks on surfaces; high-touch areas not sanitised; floors are dirty or sticky; rubbish bins are overflowing or have strong odour; sinks and taps are dirty with significant water spots. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality