Objective

Ensure a clean, hygienic, and safe environment in the administration area of a healthcare facility, adhering to Australian cleaning standards and infection control guidelines.

Quick Reference

  • Facility Type: Healthcare Facility
  • Space: Administration
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-HF-A-02

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA CIMS-GB”,”AS/NZS 4801:2001″]

Scope of Work

  • Dust all surfaces including desks, chairs, and shelves.
  • Sanitise high-touch areas such as door handles, light switches, and telephones.
  • Empty and sanitise rubbish bins.
  • Vacuum carpeted areas and mop hard floors.
  • Clean and polish glass surfaces and mirrors.
  • Ensure all cleaning activities comply with infection control standards.

Method

  1. Use a colour-coded cleaning system to prevent cross-contamination.
  2. Begin with dusting from high to low surfaces using a microfibre cloth.
  3. Sanitise high-touch areas with an approved disinfectant.
  4. Empty rubbish bins and replace liners, ensuring bins are sanitised.
  5. Vacuum carpets using a HEPA-filter vacuum cleaner.
  6. Mop hard floors with a neutral detergent and clean water.
  7. Polish glass surfaces with a glass cleaner and microfibre cloth.

Equipment

  • Microfibre cloths
  • Colour-coded cleaning cloths and mops
  • HEPA-filter vacuum cleaner
  • Neutral detergent
  • Approved disinfectant
  • Glass cleaner
  • Cleaning trolley

Quality Criteria

Performance Level Criteria
Excellent All surfaces are visibly clean and free of dust, dirt, and smudges. High-touch areas are sanitised with no residue. Floors are spotless and free of debris. No unpleasant odours present.
Good Most surfaces are clean with minimal dust. High-touch areas are sanitised with slight residue. Floors are mostly clean with minor debris. No strong odours present.
Pass Surfaces have some dust and dirt. High-touch areas are sanitised but with visible residue. Floors have noticeable debris. Mild odours may be present.
Fail Surfaces are visibly dirty with dust accumulation. High-touch areas are not sanitised. Floors are dirty with significant debris. Strong unpleasant odours present.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality