Objective

Ensure the cleanliness and hygiene of information display areas in government buildings, maintaining a professional appearance and adhering to Australian cleaning standards.

Quick Reference

  • Facility Type: Government Building
  • Space: Information Display
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-GB-ID-02

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA CIMS-GB”]

Scope of Work

  • Dust all surfaces including display cases, shelves, and signage.
  • Wipe and sanitise all touchpoints such as buttons, screens, and handles.
  • Vacuum and mop floors around display areas.
  • Empty and clean rubbish bins near display areas.
  • Ensure all glass surfaces are streak-free and clear.
  • Remove any visible marks or smudges from walls and surfaces.

Method

  1. Use a colour-coded cleaning system to prevent cross-contamination.
  2. Dust surfaces using a microfibre cloth to capture dust effectively.
  3. Wipe and sanitise touchpoints with an approved disinfectant.
  4. Vacuum carpets using a HEPA-filtered vacuum cleaner.
  5. Mop hard floors with a neutral pH cleaner.
  6. Clean glass surfaces with a glass cleaner and squeegee.
  7. Dispose of rubbish in accordance with local waste management regulations.

Equipment

  • Microfibre cloths
  • Colour-coded cleaning cloths
  • HEPA-filtered vacuum cleaner
  • Mop and bucket with neutral pH cleaner
  • Glass cleaner and squeegee
  • Approved disinfectant
  • Rubbish bags

Quality Criteria

Performance Level Criteria
Excellent All surfaces are dust-free, touchpoints are sanitised, floors are spotless, and glass is streak-free. No visible marks or smudges. Rubbish bins are empty and clean.
Good Minor dust on surfaces, touchpoints mostly sanitised, floors mostly clean, and glass mostly streak-free. Few visible marks or smudges. Rubbish bins are empty.
Pass Noticeable dust on surfaces, some touchpoints missed, floors show some dirt, and glass has streaks. Several visible marks or smudges. Rubbish bins not overflowing.
Fail Significant dust accumulation, touchpoints unsanitised, floors dirty, and glass heavily streaked. Many visible marks or smudges. Rubbish bins overflowing.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality