Objective

To ensure the Emergency Broadcast space within the Government Building is maintained to the highest standards of cleanliness and hygiene, ensuring a safe and professional environment for all users.

Quick Reference

  • Facility Type: Government Building
  • Space: Emergency Broadcast
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-GB-EB-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA CIMS-GB”,”NEN 2075:2011″]

Scope of Work

  • Dust all surfaces including desks, equipment, and shelving.
  • Sanitise all high-touch areas such as door handles, light switches, and communication equipment.
  • Vacuum all carpeted areas and spot clean as necessary.
  • Mop hard floors with appropriate cleaning solution.
  • Empty and sanitise rubbish bins, replacing liners as needed.
  • Clean and polish glass surfaces and screens.
  • Ensure all cleaning activities comply with Australian workplace health and safety requirements.

Method

  1. Begin by organising the cleaning trolley with all necessary supplies and equipment, ensuring colour-coded cloths and mops are used to prevent cross-contamination.
  2. Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
  3. Sanitise high-touch areas with a disinfectant solution, allowing appropriate contact time for effective germ kill.
  4. Vacuum carpeted areas using a HEPA-filter vacuum cleaner to minimise dust and allergens.
  5. Mop hard floors using a neutral pH floor cleaner, ensuring no residue is left behind.
  6. Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
  7. Clean glass surfaces with a glass cleaner, ensuring no streaks or smudges remain.

Equipment

  • Microfibre cloths (colour-coded)
  • Disinfectant solution
  • HEPA-filter vacuum cleaner
  • Neutral pH floor cleaner
  • Glass cleaner
  • Cleaning trolley
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and smudges; high-touch areas are sanitised with no visible residue; floors are spotless with no debris; rubbish bins are empty and odour-free; glass surfaces are crystal clear.
Good Minor dust on less accessible surfaces; high-touch areas are mostly sanitised; floors have minimal debris; rubbish bins are empty but may have slight odour; glass surfaces have minor streaks.
Pass Noticeable dust on surfaces; high-touch areas are inconsistently sanitised; floors have visible debris; rubbish bins are not emptied regularly; glass surfaces have visible streaks.
Fail Significant dust accumulation; high-touch areas are not sanitised; floors are dirty with debris; rubbish bins are overflowing; glass surfaces are dirty and obstruct visibility.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality