Objective

Ensure the fleet maintenance area in the government building is maintained to the highest cleaning standards, ensuring safety, hygiene, and compliance with Australian regulations.

Quick Reference

  • Facility Type: Government Building
  • Space: Fleet Maintenance
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-GB-FM-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA CIMS-GB”,”NEN 2075″]

Scope of Work

  • Dusting of all surfaces including workbenches, shelves, and equipment.
  • Sanitising of high-touch areas such as door handles, light switches, and taps.
  • Vacuuming and mopping of all floor surfaces to remove dirt and debris.
  • Cleaning of windows and glass surfaces to remove smudges and fingerprints.
  • Emptying and sanitising of rubbish bins.
  • Spot cleaning of walls and doors to remove marks and stains.
  • Ensuring all cleaning activities comply with Australian workplace health and safety requirements.

Method

  1. Begin by dusting all surfaces using a microfibre cloth to capture dust particles effectively.
  2. Sanitise high-touch areas using a disinfectant spray and a clean cloth, ensuring all surfaces are thoroughly wiped.
  3. Vacuum all floor areas using a commercial-grade vacuum cleaner, paying attention to corners and under equipment.
  4. Mop floors with a neutral pH cleaner, ensuring no residue is left behind.
  5. Clean windows and glass surfaces using a glass cleaner and a squeegee for a streak-free finish.
  6. Empty rubbish bins, replace liners, and sanitise the bin interiors and exteriors.
  7. Spot clean walls and doors using a mild detergent solution and a soft cloth.

Equipment

  • Microfibre cloths
  • Commercial-grade vacuum cleaner
  • Mop and bucket with neutral pH cleaner
  • Glass cleaner and squeegee
  • Disinfectant spray
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and dirt; high-touch areas are sanitised with no visible residue; floors are spotless with no marks; windows and glass are streak-free; rubbish bins are clean and odour-free.
Good Minor dust on surfaces; high-touch areas mostly sanitised; floors have minimal marks; windows and glass have minor streaks; rubbish bins are clean with slight odour.
Pass Noticeable dust on surfaces; high-touch areas partially sanitised; floors have visible marks; windows and glass have noticeable streaks; rubbish bins have moderate odour.
Fail Heavy dust accumulation; high-touch areas not sanitised; floors are dirty with significant marks; windows and glass are heavily streaked; rubbish bins are dirty with strong odour.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality