Objective

To maintain a high standard of cleanliness and hygiene in the government building’s furniture store, ensuring a safe and pleasant environment for staff and visitors.

Quick Reference

  • Facility Type: Government Building
  • Space: Furniture Store
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-GB-FS-02

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dusting of all furniture surfaces, including shelves, tables, and display units.
  • Vacuuming of carpeted areas and rugs.
  • Mopping of hard floors using appropriate cleaning solutions.
  • Sanitising of high-touch surfaces such as door handles, light switches, and taps.
  • Emptying and cleaning of rubbish bins.
  • Spot cleaning of walls and partitions as needed.
  • Cleaning of glass surfaces, including windows and mirrors.
  • Ensuring all cleaning activities comply with Australian workplace health and safety requirements.

Method

  1. Prepare cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cleaning systems are used to prevent cross-contamination.
  2. Begin by dusting all furniture surfaces using microfibre cloths, working from top to bottom.
  3. Vacuum carpeted areas thoroughly, paying special attention to corners and under furniture.
  4. Mop hard floors with a suitable cleaning solution, ensuring no residue is left behind.
  5. Sanitise high-touch surfaces using a disinfectant spray and cloth.
  6. Empty rubbish bins, replace liners, and clean bins with a disinfectant wipe.
  7. Spot clean walls and partitions with a damp cloth and mild detergent.
  8. Clean glass surfaces with a glass cleaner and squeegee for a streak-free finish.

Equipment

  • Microfibre cloths
  • Vacuum cleaner
  • Mop and bucket
  • Disinfectant spray
  • Glass cleaner
  • Cleaning trolley
  • Rubbish bin liners
  • Colour-coded cleaning cloths

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free from dust and marks; floors are spotless with no residue; high-touch areas are sanitised and free from smudges; bins are empty and clean; glass surfaces are streak-free.
Good Minor dust on surfaces; floors are clean with minimal residue; high-touch areas are mostly sanitised; bins are empty but may have minor marks; glass surfaces have minimal streaks.
Pass Noticeable dust on surfaces; floors have visible residue; high-touch areas are partially sanitised; bins are not emptied regularly; glass surfaces have visible streaks.
Fail Heavy dust accumulation; floors are dirty with significant residue; high-touch areas are unsanitised; bins are overflowing; glass surfaces are heavily streaked.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality