Objective

To ensure the ID Check area in the government building is maintained to the highest cleaning standards, ensuring a hygienic and welcoming environment for all visitors and staff.

Quick Reference

  • Facility Type: Government Building
  • Space: ID Check
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-GB-IC-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA CIMS-GB”,”NEN 2075:2011″]

Scope of Work

  • Dust all surfaces including desks, counters, and equipment.
  • Sanitise high-touch areas such as door handles, ID scanning devices, and counters.
  • Vacuum carpets and mop hard floors.
  • Empty rubbish bins and replace liners.
  • Clean glass surfaces including windows and partitions.
  • Ensure all surfaces are free from marks, smudges, and fingerprints.
  • Maintain cleanliness of air vents and ensure they are free from dust.

Method

  1. Begin by dusting all surfaces using a microfibre cloth to capture dust particles effectively.
  2. Sanitise high-touch areas with a disinfectant solution, ensuring contact time as per product instructions.
  3. Vacuum carpets using a HEPA filter vacuum cleaner to minimise airborne dust.
  4. Mop hard floors with a neutral pH cleaner to avoid damage to surfaces.
  5. Empty rubbish bins, replace liners, and ensure bins are sanitised.
  6. Use a glass cleaner to clean windows and partitions, ensuring streak-free results.
  7. Inspect air vents and clean using a vacuum with a brush attachment.

Equipment

  • Microfibre cloths
  • Disinfectant solution
  • HEPA filter vacuum cleaner
  • Neutral pH floor cleaner
  • Glass cleaner
  • Colour-coded cleaning cloths
  • Cleaning trolley

Quality Criteria

Performance Level Criteria
Excellent All surfaces are spotless with no visible dust, smudges, or fingerprints. High-touch areas are sanitised and free from germs. Floors are clean with no debris. Air vents are dust-free.
Good Minor dust or smudges on surfaces. High-touch areas are mostly sanitised. Floors are generally clean with minimal debris. Air vents have slight dust accumulation.
Pass Noticeable dust or smudges on surfaces. High-touch areas are inconsistently sanitised. Floors have visible debris. Air vents have visible dust.
Fail Surfaces are dirty with significant dust, smudges, or fingerprints. High-touch areas are not sanitised. Floors are dirty with significant debris. Air vents are clogged with dust.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality