Objective

Ensure the utility closet in the commercial office is maintained to the highest cleaning standards, ensuring safety, hygiene, and compliance with Australian workplace health and safety requirements.

Quick Reference

  • Facility Type: Commercial Office
  • Space: Utility Closet
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-CO-UC-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dust all surfaces including shelves, ledges, and equipment.
  • Sanitise all frequently touched surfaces such as door handles and light switches.
  • Vacuum and mop the floor using a colour-coded cleaning system to prevent cross-contamination.
  • Empty and sanitise rubbish bins.
  • Wipe down and organise cleaning supplies and equipment.
  • Check for and remove any cobwebs or visible dirt.
  • Ensure all cleaning products are stored safely and correctly labelled.

Method

  1. Begin by removing all items from shelves and surfaces.
  2. Dust all surfaces using a microfibre cloth, starting from the top and working downwards.
  3. Sanitise all high-touch areas with an appropriate disinfectant.
  4. Vacuum the floor thoroughly, paying attention to corners and edges.
  5. Mop the floor using a damp mop and a neutral detergent, ensuring no excess water is left.
  6. Empty rubbish bins and replace liners, then sanitise the bin interior and exterior.
  7. Return all items to shelves, ensuring they are organised and labelled correctly.
  8. Conduct a final inspection to ensure all areas meet the quality criteria.

Equipment

  • Microfibre cloths
  • Vacuum cleaner
  • Mop and bucket
  • Neutral detergent
  • Disinfectant spray
  • Colour-coded cleaning cloths
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and marks; floors are spotless with no streaks; no odours present; all items are neatly organised and labelled; rubbish bins are clean and sanitised.
Good Minor dust on high surfaces; floors are clean with minimal streaks; no strong odours; items are mostly organised; rubbish bins are clean but not sanitised.
Pass Visible dust on multiple surfaces; floors have visible streaks; slight odours present; items are disorganised; rubbish bins are emptied but not cleaned.
Fail Heavy dust accumulation; floors are dirty with visible debris; strong odours present; items are disorganised and not labelled; rubbish bins are overflowing or dirty.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality