Objective

To maintain a clean, hygienic, and professional environment in private offices within a commercial office facility, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.

Quick Reference

  • Facility Type: Commercial Office
  • Space: Private Office
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-CO-PO-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”NEN 2075:2011″,”ISSA CIMS-GB”]

Scope of Work

  • Dust all surfaces including desks, shelves, and window sills.
  • Vacuum carpets and rugs thoroughly.
  • Wipe and sanitise desks, chairs, and telephones.
  • Empty rubbish bins and replace liners.
  • Clean and polish glass surfaces and mirrors.
  • Spot clean walls and doors to remove marks and stains.
  • Ensure all high-touch areas are sanitised, including light switches and door handles.

Method

  1. Use a colour-coded cleaning system to prevent cross-contamination.
  2. Start by dusting from top to bottom to ensure all surfaces are free from dust.
  3. Vacuum carpets using a HEPA filter vacuum cleaner to reduce allergens.
  4. Wipe down all surfaces with a microfibre cloth and appropriate sanitiser.
  5. Empty rubbish bins, replace liners, and dispose of waste according to local regulations.
  6. Clean glass surfaces with a streak-free glass cleaner.
  7. Perform a final inspection to ensure all tasks are completed to standard.

Equipment

  • HEPA filter vacuum cleaner
  • Microfibre cloths
  • Colour-coded cleaning cloths and mops
  • Sanitising solutions
  • Glass cleaner
  • Rubbish bin liners
  • Cleaning trolley

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and marks; carpets are vacuumed with no visible debris; glass surfaces are streak-free; no odours present; high-touch areas are sanitised and visibly clean.
Good Minor dust on high surfaces; carpets are mostly clean with minimal debris; glass surfaces have minor streaks; no strong odours; high-touch areas are mostly sanitised.
Pass Noticeable dust on surfaces; carpets have visible debris; glass surfaces have visible streaks; faint odours present; some high-touch areas missed in sanitising.
Fail Heavy dust accumulation; carpets are visibly dirty; glass surfaces are streaked and dirty; strong odours present; high-touch areas are not sanitised.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality