Objective

To ensure the Security Office in the Aged Care Facility is maintained to the highest standards of cleanliness and hygiene, ensuring a safe and healthy environment for staff and visitors.

Quick Reference

  • Facility Type: Aged Care Facility
  • Space: Security Office
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-ACF-SO-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”,”AS/NZS 4801:2001″]

Scope of Work

  • Dust all surfaces including desks, shelves, and electronic equipment.
  • Sanitise high-touch areas such as door handles, light switches, and telephones.
  • Vacuum carpeted areas and spot clean as necessary.
  • Mop hard floors with appropriate cleaning solution.
  • Empty rubbish bins and replace liners.
  • Clean and sanitise any kitchenettes or refreshment areas.
  • Ensure all cleaning is conducted using colour-coded cleaning systems to prevent cross-contamination.

Method

  1. Begin by organising the cleaning trolley with all necessary supplies, ensuring colour-coded cloths and mops are used.
  2. Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
  3. Sanitise high-touch areas with a disinfectant solution, ensuring sufficient contact time as per product instructions.
  4. Vacuum all carpeted areas, paying special attention to corners and under furniture.
  5. Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
  6. Empty rubbish bins, replace liners, and dispose of waste according to facility protocols.
  7. Conduct a final inspection to ensure all areas meet the quality criteria.

Equipment

  • Microfibre cloths (colour-coded)
  • Vacuum cleaner with HEPA filter
  • Mop and bucket (colour-coded)
  • Cleaning trolley
  • Disinfectant solution
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and marks; high-touch areas are sanitised with no visible residue; floors are spotless and dry; rubbish bins are empty and clean; no odours present.
Good Minor dust on less accessible surfaces; high-touch areas are sanitised with minimal residue; floors are clean with slight dampness; rubbish bins are empty but may have minor marks; faint odours may be present.
Pass Noticeable dust on surfaces; high-touch areas are sanitised but with visible residue; floors are clean but damp; rubbish bins are emptied but dirty; noticeable odours present.
Fail Significant dust accumulation; high-touch areas are not sanitised; floors are dirty or wet; rubbish bins are full or dirty; strong odours present.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality